Content and Communication Specialist

Job description

You’ve picked a great time to join Avon. We’re the company that puts purpose, people and relationships at the heart of everything we do. The company that’s 135 years young and only just getting started. As part of the Regent LP family, we’re committed to being the best beauty company for the world by generating a positive environmental, economic and social impact for our communities across the globe. Role Type Contractor What you'll be doing: As a Local Market Execution Coordinator & Comms, you'll play a key role in delivering high-quality communications and marketing content across the local market. Working closely with cross-functional teams and stakeholders, you'll review, adapt, and proofread AI-generated and translated content to ensure it is accurate, engaging, and aligned with Avon’s brand voice. You'll help bring campaigns to life across multiple channels, support field communications, and contribute to seamless campaign execution. This is a varied role that combines content localisation, stakeholder collaboration, operational coordination, and communication planning to create a positive experience for Representatives, associates, and customers. The employment contract will be signed via outsourcing agency for a definite time of 6 months with possibility of extending. Key responsibilities: Reviewing, editing, and proofreading AI-generated and translated content to ensure clarity, accuracy, consistency, and alignment with Avon’s brand standards. Localising content for a wide range of materials, including brochures, e-commerce content, digital flyers, Focus Magazine, product pack copy, GI3 content, Avon On banners, product names, and campaign launch presentations. Reviewing and refining communication content for email, social media, Eloqua, CSR, and other communication channels. Supporting the planning and delivery of proactive and reactive communication campaigns for field audiences and internal stakeholders. Partnering with business stakeholders to define key messages and ensure communications effectively engage Representatives, District Sales Managers, Customer Service teams, and associates. Managing the day-to-day rhythm of communications to field audiences, ensuring messages are timely, relevant, and consistent. Reviewing and adapting internal communications to support positive associate engagement. Planning and delivering CSR-related communications and coordinating local market donation activities. Supporting digital events and communications initiatives for the field organisation. Responding to queries from contact centre teams relating to brochures, products, offers, and campaign materials. Coordinating communication of campaign errors, updates, and late change requests. Supporting campaign execution activities and preparing briefs for operational and campaign preparation teams. Working collaboratively with local and global teams to ensure successful campaign delivery and execution. What we're looking for: Experience in communications, content localisation, translation review, copy editing, proofreading, marketing, or a related field. Excellent written communication skills with a strong command of the local market language and outstanding attention to detail. Experience reviewing translated or AI-generated content and adapting it to create engaging, natural, and brand-aligned communications. Strong proofreading and editing skills with the ability to maintain accuracy under tight deadlines. Ability to manage multiple projects and priorities in a fast-paced environment. Experience working with a variety of communication channels, including email, digital, social media, and internal communications. Strong stakeholder management and collaboration skills, with the confidence to work across multiple teams and functions. A customer-focused mindset and commitment to delivering high-quality experiences. Good organisational and planning skills, with the ability to coordinate activities and meet deadlines. Proactive problem-solving skills and the ability to respond effectively to changing priorities. Experience supporting campaign execution, communications planning, or marketing operations is an advantage. Familiarity with content management, marketing automation, or communication platforms is beneficial. Passion for creating engaging communications and maintaining a strong, consistent brand voice. What we offer: We offer a comprehensive benefits package along with wellness resources and work-life balance support in line with your country practices and Avon purpose aiming to help you live a healthier life, protect you and your dear ones, and ensure you’re at your best. At Avon, we believe beauty is for everyone and that it’s beautiful to be you. We celebrate our differences, champion self-expression and are committed to inclusion for all. We embrace diversity and individuality to build a culture that represents our communities and enables everyone to bring their best self to work. We also support reasonable adjustments both within our recruitment process and job design when required to empower you to work in a way that works for you. Ready to be a part of it? Join us. #Avon