Content Business Architect

Job Description The Content Business Architect guides comprehensive transformation of content operations for enterprise customers — from strategy development through operational adoption. This role acts as the link between business strategy and technology implementation. Its mission is to help organizations treat content as a key part of customer experience. Grounded in deep knowledge of Adobe's solution portfolio, this role requires both the perspective and the execution capability to drive incremental business outcomes. It is a highly compelling opportunity to build the future of digital experiences while working with the world's most advanced technologies. Key Responsibilities Assess the customer's end-to-end content supply chain — from planning and production through delivery and measurement — and define a future-state roadmap aligned with business goals. Define objectives and success metrics that connect content performance to customer experience outcomes. Bridge business stakeholders and technical teams, managing scope, risks, and cross-functional alignment to ensure business needs are clearly reflected in implementation. Drive organizational change management, adoption strategies, and continuous value realization across phased rollouts. Maintain working knowledge of Adobe's content and personalization portfolio (e.g., AEM, Workfront, GenStudio, AEP, RT-CDP) to prioritize business requirements and guide phased value delivery — while leaving implementation details to the technical team. Opportunities Offered Lead comprehensive content business transformation for Japan's leading enterprises — from strategy through operational adoption — and directly drive measurable business impact Stand at the intersection of innovative technology, including generative AI, and business strategy. Lead the development of frameworks that help organizations use content as the core of customer experience. Work jointly with Adobe's international product and consulting groups, acquiring extensive knowledge across Adobe's entire solution range while jointly creating the value Adobe provides Required Skills and Experience Practical knowledge and hands-on experience with business processes and operations connected to content planning, production, management, operations, and analysis Knowledge and practical experience in the digital marketing field Project management and project building skills necessary to drive initiatives forward At least one of the following technical skill areas: - Understanding of the fundamental technology stack for web content production (front-end technologies such as HTML/CSS/JavaScript, web servers, CDNs, databases, etc.) - Understanding of requirements definition, configuration, and development for digital marketing products (data analysis, customer segmentation, content delivery system configuration) Preferred Qualifications Experience with information architecture, operational development, and optimization using content management systems (CMS) Experience implementing or bringing to bear Adobe Experience Cloud products Knowledge of applying AI technologies (generative AI, machine learning, etc.) to business use cases Experience at a business consulting firm Business-level English communication skills Candidate Profile We encourage candidates who demonstrate the following qualities: Those who view content, technology, and business processes not as separate specialties, but as a coordinated system for bringing value Those who can go beyond ideals to structurally coordinate and propose actionable plans, grounded in client challenges and constraints Those willing to learn beyond their own area of expertise and build solutions collaboratively with collaborators Those who can clarify key issues and lead consensus-building in projects where requirements and circumstances are not yet fully defined Those who are flexible in adjusting their role and stance based on expectations, rather than rigidly adhering to specific upstream methodologies Those who can communicate effectively by "translating" across the perspectives and languages of diverse collaborators — clients, project members, and sales teams alike About Adobe Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe together At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture , focus on people, purpose and community , Adobe for All , comprehensive benefits programs , the stories we tell , the customers we serve, and how you can help us advance our mission of empowering everyone to create. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more. Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call +1 408-536-3015. AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process. At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience .