Content Moderator AI (Italian)

Job description

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit an Italian speaking Content Moderator AI for their office in Lisbon . Position: Content Moderator AI Location: Lisbon, Portugal Work model: on-site Employment type: Full-time (6 month contract) DUTIES AND RESPONSIBILITIES: Review AI-generated dubbed video content to ensure compliance with platform policies and community guidelines Evaluate flagged content and make accurate moderation decisions based on internal procedures and policy guidelines Assess translation quality, cultural appropriateness and regional compliance of AI-generated content Identify content containing misinformation, hate speech, harassment or other policy violations Escalate complex, sensitive or high-risk cases to the appropriate internal teams Accurately document moderation decisions using internal systems and tools Meet quality, accuracy and productivity targets while reviewing high volumes of content Stay up to date with policy changes, moderation guidelines and process updates Handle sensitive or potentially disturbing content with professionalism and confidentiality. REQUIREMENTS: Native or fluent Italian, written and spoken (C2) Good command of English (minimum B2) Strong analytical thinking and objective decision-making skills Excellent written and verbal communication skills Good understanding of the local market, language and cultural nuances Strong understanding of e-commerce platforms and online content ecosystems High attention to detail with excellent organisational and time-management skills Ability to work efficiently in a fast-paced, high-volume environment Resilient and comfortable reviewing sensitive or potentially disturbing content Sound judgement, integrity and ability to apply moderation policies consistently Customer-focused mindset while maintaining objectivity during content review Willingness to work rotational 24/7 shifts, including weekends and public holidays. BENEFITS: Modern office in a city center with open spaces, easy to access with public transportation Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace Support from colleagues with coaching and mentoring opportunities Health and Wellbeing initiatives Monthly meal allowance And many more!!!