The Content Reviewer supports video content programming and quality initiatives regarding youth and family content within a media platform. This role combines content curation, asset management, data review, quality assurance, and programming strategy to ensure video content is accurately classified, organized, high quality, and aligned with audience and business needs.The ideal candidate has prior experience in content quality review, strong attention to detail, intermediate spreadsheet and Google Sheets skills, and the ability to work effectively both independently and collaboratively. This person should be comfortable working with large volumes of content and data, identifying quality issues, managing content repositories, and translating qualitative and quantitative insights into actionable recommendations.Long Term ContractPay: $60-72k salary plus benefits100% RemoteKey ResponsibilitiesReview, organize, and curate video content across categories, genres, and regional tentpoles (e.g., holidays, cultural moments, family/kids' content) using internal content management systems.Audit video content, metadata, and datasets to identify quality or classification issues, applying direct fixes or documenting discrepancies per established scoring standards.Create and maintain content repositories, ensuring accurate taxonomy, metadata, and alignment with internal systems and programming guidelines.Analyze audience behavior, video/channel performance, and industry trends (both qualitative and quantitative) to inform programming strategy and product improvements.Support major programming initiatives, spotlight programs, and audience-engagement campaigns based on priorities set by Project Managers.Track recurring quality trends and data gaps to recommend process enhancements and optimization strategies.Document workflows, best practices, and insights to build team knowledge bases and support a culture of continuous learning.Partner with Project Managers and team members to align on programming priorities, manage deadlines, and communicate findings to key stakeholders.Review lists and datasets as needed to support broader business and operational goals.RequirementsMUST HAVE NATIVE LEVEL FLUENCY IN FRENCH AND/OR GERMANIntermediate level fluency in French (if native German speaker) or German (if native French speaker)Prior experience in content quality review, content operations, content moderation, digital media, video programming, or a related field.Experience reviewing digital or video content against defined quality standards and identifying content or data issues.Intermediate-level proficiency with Excel or Google Sheets.Strong attention to detail and ability to maintain accuracy while working with large volumes of content and data.Ability to analyze and interpret qualitative and quantitative information.Strong organizational and time-management skills.Ability to work independently with minimal supervision while also collaborating effectively as part of a team.Strong written and verbal communication skills.Ability to learn and navigate internal tools, systems, and processes quickly.Preferred QualificationsAlso has basic level or above fluency in Italian.Prior experience working with children and families (areas in trust & safety, education, or entertainment is a plus!).Experience with content curation, programming, editorial strategy, or audience development.Experience identifying patterns and translating data and content observations into actionable insights.Experience working in a fast-paced, cross-functional, or technology-focused environment.BenefitsPaid Time OffPaid HolidaysSubsidized Medical InsuranceEmployee Assistance Programs
The Content Reviewer supports video content programming and quality initiatives regarding youth and family content within a media platform. This role combines content curation, asset management, data review, quality assurance, and programming strategy to ensure video content is accurately classified, organized, high quality, and aligned with audience and business needs.
The ideal candidate has prior experience in content quality review, strong attention to detail, intermediate spreadsheet and Google Sheets skills, and the ability to work effectively both independently and collaboratively. This person should be comfortable working with large volumes of content and data, identifying quality issues, managing content repositories, and translating qualitative and quantitative insights into actionable recommendations.
Long Term Contract
Pay: $60-72k salary plus benefits
100% Remote
Key Responsibilities
- Review, organize, and curate video content across categories, genres, and regional tentpoles (e.g., holidays, cultural moments, family/kids' content) using internal content management systems.
- Audit video content, metadata, and datasets to identify quality or classification issues, applying direct fixes or documenting discrepancies per established scoring standards.
- Create and maintain content repositories, ensuring accurate taxonomy, metadata, and alignment with internal systems and programming guidelines.
- Analyze audience behavior, video/channel performance, and industry trends (both qualitative and quantitative) to inform programming strategy and product improvements.
- Support major programming initiatives, spotlight programs, and audience-engagement campaigns based on priorities set by Project Managers.
- Track recurring quality trends and data gaps to recommend process enhancements and optimization strategies.
- Document workflows, best practices, and insights to build team knowledge bases and support a culture of continuous learning.
- Partner with Project Managers and team members to align on programming priorities, manage deadlines, and communicate findings to key stakeholders.
- Review lists and datasets as needed to support broader business and operational goals.
Requirements
- MUST HAVE NATIVE LEVEL FLUENCY IN FRENCH AND/OR GERMAN
- Intermediate level fluency in French (if native German speaker) or German (if native French speaker)
- Prior experience in content quality review, content operations, content moderation, digital media, video programming, or a related field.
- Experience reviewing digital or video content against defined quality standards and identifying content or data issues.
- Intermediate-level proficiency with Excel or Google Sheets.
- Strong attention to detail and ability to maintain accuracy while working with large volumes of content and data.
- Ability to analyze and interpret qualitative and quantitative information.
- Strong organizational and time-management skills.
- Ability to work independently with minimal supervision while also collaborating effectively as part of a team.
- Strong written and verbal communication skills.
- Ability to learn and navigate internal tools, systems, and processes quickly.
Preferred Qualifications
- Also has basic level or above fluency in Italian.
- Prior experience working with children and families (areas in trust & safety, education, or entertainment is a plus!).
- Experience with content curation, programming, editorial strategy, or audience development.
- Experience identifying patterns and translating data and content observations into actionable insights.
- Experience working in a fast-paced, cross-functional, or technology-focused environment.
Benefits
Paid Time Off
Paid Holidays
Subsidized Medical Insurance
Employee Assistance Programs
Tech Firefly is a next-generation technology solutions company that specializes in solving unique challenges with transparency and agility. Our approach is based on client satisfaction which means we value your culture, your vision, your brand voice and the customer journey you want your customers to make.Our arsenal includes the latest innovative solutions including Robotic Process Automation, cutting edge Artificial Intelligence and Chat Bots to make hiring, the customer journey, operations, content moderation, QA and localization extremely efficient. Our capabilities include onsite, near-site, nearshore and offshore service delivery.
Tech Firefly is a next-generation technology solutions company that specializes in solving unique challenges with transparency and agility. Our approach is based on client satisfaction which means we value your culture, your vision, your brand voice and the customer journey you want your customers to make.
Our arsenal includes the latest innovative solutions including Robotic Process Automation, cutting edge Artificial Intelligence and Chat Bots to make hiring, the customer journey, operations, content moderation, QA and localization extremely efficient. Our capabilities include onsite, near-site, nearshore and offshore service delivery.
