Content Solutions Engineer (Pre Sales)

Job description

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. ABOUT THE JOB: TransPerfect is a world leader in artificial intelligence, website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner. We were founded on the belief that great service is, and always will be, a key differentiator in the localization industry. TransPerfect is looking for a dynamic and team oriented individual with high energy and drive to join the Content Solutions Team as a Content Solutions Engineer supporting the Asian market. We are looking for an content solution engineer with focus on our AI/MT and GlobalLink Focus to join the Team. This is a multi-functional, client-facing role that combines: Subject Matter Expertise (SME) in Artificial Intelligence (AI), Machine Translation (MT), and Generative AI Strategic pre-sales support across the GlobalLink suite Technical consulting and solution architecture Key account and program management collaboration The ideal candidate operates at the intersection of AI innovation and enterprise localization technology. As a Content Solutions Engineer, you will serve as both: The AI/MT expert during pre-sales engagements A technical advisor and solution consultant for the broader GlobalLink suite of products You will work closely with prospective and existing clients to: Gather requirements Identify automation and optimization opportunities Design AI-powered and GlobalLink-enabled solutions to address complex global content challenges You will also support strategic client relationships by ensuring successful adoption of both AI/MT capabilities and GlobalLink platform solutions. KEY RESPONSIBILITIES: AI & MT Subject Matter Expertise Act as SME in sales opportunities involving AI, MT, and Generative AI Lead client presentations, workshops, and technical discussions Evaluate LLM and MT options for external clients and internal production Design AI-powered workflows aligned with client use cases GlobalLink Solution Support Support pre-sales efforts across the GlobalLink suite , including workflow automation, integrations, reporting, and content management capabilities Translate client business requirements into scalable GlobalLink configurations Collaborate with Sales and Product teams to position GlobalLink strategically within enterprise accounts Ensure alignment between AI/MT solutions and broader platform architecture Consulting & Implementation Oversight Propose pilot programs and define implementation roadmaps Establish KPIs and success metrics Coordinate with AI/MT Implementation and GlobalLink teams for deployment Ensure smooth communication between clients and internal stakeholder. Contribute knowledge and expertise to repository of responses to questions from requests for proposal (RFP) and requests for information (RFI) tender and selection processes. REQUIREMENTS: BS/BA required Direct experience with MT, Generative AI, LLM, or other NLP technologies, solutions and services Direct sales, client services, key account management or program management experience You are familiar with the localization industry and have few years experience working on complex localization projects Fluency in English, excellent verbal communication, and client-facing skills Technical mindset and ability to grasp complex technical concepts Must possess a sense of urgency and the ability to work under pressure Demonstrate a high degree of attention to detail and ownership Experience managing multi-faceted projects from inception to launch You are dynamic, proactive and service-oriented