Contract Coordinator - Maternity Cover

Job description

We are looking for an organised and detail-focused **Contract Coordinator** to join our team. This role will support the set-up, administration and billing of customer contracts, ensuring information is accurate, processes are followed and internal teams have the information they need to deliver a great service. You will be confident using systems, working with data and managing a range of administrative tasks. This is an excellent opportunity for someone looking to develop their experience within contract administration, commercial support or operations. ### What will the role involve? - Set up new customer contracts accurately and promptly on internal systems, ensuring all customer, service, pricing and billing information is complete. - Maintain contract records, including customer details, service requirements, pricing, supplier information and contractual changes. - Support the preparation and processing of customer billing, ensuring invoices are raised accurately and within agreed timescales. - Assist with month-end activities by checking contract and billing information, reviewing outstanding actions, resolving data issues and supporting reporting requirements. - Provide day-to-day supplier administration, including setting up and maintaining supplier records, processing relevant documentation and responding to routine supplier queries. - Use internal systems and Excel spreadsheets to input, check, reconcile and maintain contract, supplier and billing data. - Investigate straightforward system, data and billing queries, resolving issues where possible and escalating more complex matters to the appropriate colleague. - Work closely with Finance, Commercial, Customer Service and operational teams to make sure contract data is accurate, complete and available when needed. - Support contract changes, renewals and new service requests by ensuring records, pricing and associated information are updated correctly. - Help improve administrative processes by identifying missing information, duplicated activity, recurring errors or opportunities to make processes more efficient. - Maintain accurate, well-organised records and documentation in line with internal procedures, audit requirements and agreed deadlines. ### Essential skills and experience - Previous experience in an administration, finance administration, sales support, customer service or contract support. - Strong IT and data skills, including confidence using Microsoft Excel, Outlook and Word. - Comfortable learning and using business systems. Experience of a CRM, ERP, finance or contract-management system would be beneficial. - Good numerical ability and an understanding of the importance of accurate pricing, billing and financial information. - Excellent attention to detail and a structured, methodical approach to work. - Strong organisational skills, with the ability to manage several routine tasks and meet recurring deadlines, including month-end. - Clear written and verbal communication skills, with the confidence to work with colleagues, suppliers and internal stakeholders. - A positive, flexible and team-oriented approach, with a willingness to support process improvements.