Contract Support Officer

Job description

Location: London – Corsica Street / Norwich – Reed House Salary: London - £33,826.00 - £39,188.00 / Norwich - £30,793.00 - £35,626.00 per annum Hours: 36 hours per week Contract Type: Fixed term contract / secondment until 30th April 2027 Winner Inspiring Workplace of the Year - The 2026 Inspiring Places to Work™ UK & Ireland We’re looking for a Contract Support Officer to provide high-quality support across our Property Services directorate, helping to ensure services are delivered consistently, efficiently and effectively. As a key member of the Strategic Repairs Team, you’ll support contract teams with the production and management of essential documentation. You will support the M&E teams with contract management workstreams including complaint management, procurement processes, KPI compliance and regular audits of internal processes. You’ll ensure information is accurately tracked and maintained throughout the contract lifecycle, while confidently representing the team at internal and external stakeholder meetings. You’ll coordinate regular reviews of Property Services policies and procedures, working with operational teams to implement and communicate updates. You’ll also collate and prepare documentation for internal and external audits, helping to ensure the directorate remains compliant and audit ready. To be successful, you’ll have excellent written and verbal communication skills, with proven experience analysing and presenting large volumes of data. You’ll bring knowledge of contract administration, documentation or contract management, alongside strong IT skills and comprehensive experience of Microsoft Office applications, particularly Excel, Word, Visio and Access. Attention to detail and the ability to manage information accurately are essential. Please review the full role profile and Behaviours & Mandatory Accountabilities OD level 5 before applying. Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here. To find out more about who we are and what we do, please click here. Closing Date: 18th September 2026 at midnight. With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you’ve been looking for! Candidates may be expected to work from a central office once per month. Occasional travel may be required. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now – apply today! This vacancy may close early without notice.