Controller

Job description

The U.S. mortgage market is a $14 trillion pillar of the economy — and much of it still runs on fax machines, overnight shipping, and manual workflows. Snapdocs is changing that. Our platform currently powers 20% of all real estate closings in the country, and we’re just getting started. We design workflow software and AI-driven automation that connects lenders, settlement teams, notaries, and investors — eliminating friction, reducing risk, and delivering a faster, simpler closing for every borrower. Our customers range from the largest mortgage lenders to independent title companies. They trust us because we solve real operational pain with empathy, rigor, and reliability. We’re backed by Sequoia, Y Combinator, and F-Prime, and we’re building for the long term. Why this role exists Snapdocs needs a Controller who owns accounting as a function, not just as a close process. We want someone who can bring independent CPA-level judgment, keep the core operation tight, and change how the work gets done over time. The role This person leads accounting end to end. That includes technical accounting, close, audit readiness, tax coordination, controls, team leadership, prioritization, and the operating decisions that shape how accounting supports the business. It also includes setting a clear vision for how the function should evolve into a sharper, more modern accounting organization over time. What you'll own - Own the accounting function end to end, including close, audit readiness, technical accounting, compliance with GAAP, and core reporting operations. - Lead and develop the accounting team, with day-one management responsibility for 2 direct reports and oversight across the broader team structure. - Build a clear view of where accounting needs to go over the next 12 months, then turn that view into a practical roadmap. - Shorten close timelines, reduce manual work, and improve how accounting systems and processes run across the function. - Partner with Product, Revenue, Customer Success, and Finance earlier in decision-making so accounting shapes the work instead of reacting late to it. - Guide accounting decisions tied to new products, pricing or packaging changes, contract structure, and other business changes with real technical judgment. - Evaluate how the team is structured today and what the team is prioritizing, then make changes when a different operating model, sequencing, or resourcing approach would better support the company. What success looks like - Within 90 days, you've built trust with the team, gained an understanding of the day-to-day operation, and produced a clear roadmap for how accounting should evolve over time. - Within 6 months, the plan is in motion, the team is operating with better structure, and key processes are moving faster without quality slipping. - Within 12 months, accounting runs materially differently than it does today: faster close, stronger cross-functional partnership, and more capacity for higher-value work. What we're looking for - CPA required. - 8+ years of progressive accounting experience, including meaningful time owning the controller seat or operating at a near-controller level. - Strong command of technical accounting, GAAP, audit management, and accounting controls. - Experience running an audit and close process with real ownership, not as one part of a heavily layered organization. - Track record of improving accounting operations in a lean environment where judgment and execution both matter. - Experience leading teams through process change, systems change, or organizational redesign. - Comfort making recommendations and decisions independently, with clear reasoning behind the call. - Strong cross-functional instincts. You know how to insert accounting early, influence upstream decisions, and build credibility across the business. - Experience in SaaS or other recurring-revenue environments is useful. Experience in transaction-based or operationally messy models is even better. - Hands-on experience with modern accounting tools is preferred. Experience with Rillet, Tabs, or similarly modern accounting systems will stand out. AI proficiency at Snapdocs AI proficiency is a real requirement at Snapdocs. For this role, that means using AI to change how the work gets done: shortening close, reducing manual review, improving decision-making, and building repeatable workflows with appropriate checks. You should be able to point to real examples of how you've used AI in accounting operations, where it worked, where it didn't, and how you validated outputs before they affected the books. Compensation and benefits We believe in being upfront about pay. The base salary range for this role is determined by your work location and falls into one of our geographic compensation zones: - Zone 1 (SF Bay Area, Seattle Metro, NYC): $168,000 - $210,000 - Zone 2 (All other U.S. locations): $147,000 - $184,000 Where you land within the range depends on your experience, skills, and how you’ll make an impact in the role. In addition to base salary, this position includes meaningful equity and a comprehensive benefits package. Why Snapdocs We’re here to transform one of the most critical and complex industries in the world. That requires a team that is curious, driven, thoughtful, and practical. We value: - Product discipline and clear reasoning - Deep ownership of outcomes (not just tasks) - Straightforward, honest communication - Empathy for the people who use our software This is a place for people who want to solve hard, meaningful problems with real economic impact — not just ship features. JOIN US We’re expanding our product suite and the network it connects. To do that, we need people who are excited by complexity, energized by scale, and motivated to make a tangible dent in how the mortgage ecosystem works. If you’re hungry to learn, build, and lead — you’ll do the best work of your career here. To support our team, we offer a comprehensive & thoughtful benefits package for all full-time employees, which includes: - Excellent medical, dental, and vision coverage - 401(k) with up to 4% company match - 16 weeks of paid parental leave - Flexible Paid Vacation Time Off + 10 Sick Days for exempt roles - Generous Accrued Paid Vacation Time Off + 10 sick days for non-exempt roles - Summer & Winter Break (~1-week each) + 9 Holidays per year - Healthcare and Dependent Care FSA - HSA Employer Contribution ($75-150 for individuals, $150-$250 for families) - $15K Family Building Benefit (lifetime limit) - Life and Disability Insurance - $1,500 Annual Lifestyle Stipend to support your well-being Please note: Part-time employees are not eligible for benefits at this time Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. California residents applying for positions at Snapdocs are subject to our candidate privacy policy. ( https://snapdocs.com/california-candidate-privacy/www.snapdocs.com/california-candidate-privacy http://www.snapdocs.com/california-candidate-privacy) https://snapdocs.com/california-candidate-privacy/