Controller

Job description

Core Job Purpose Responsible for ensuring the effective monitoring of the CCTV program, promptly identifying and responding to security incidents, and maintaining a secure environment. The controller should possess excellent attention to detail, strong observational skills, vigilant individual and the ability to make quick and informed decisions. Key Accountabilities 1. Emergency Response: Contact emergency or relevant emergency providers as needed. Coordinate with security personnel and emergency responders during incidents. 2. High-Profile Client Protection 3. Incident Response: Respond promptly to security incidents by reacting to the situation and taking appropriate action. Coordinate with security personnel and responders to address potential threats or breaches. Maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities. 4. System Maintenance: Conduct regular checks on surveillance equipment, alarm systems, and vehicle monitoring systems to ensure proper functionality. Report any malfunctions, faults, or irregularities to the designated technical support team and control room manager. 5. Documentation: Maintain accurate records of surveillance activities, incidents, and responses. Generate detailed reports for management, summarizing daily activities and incidents. 6. Surveillance Monitoring Operate and monitor CCTV systems, including Exocortex & Axis to ensure the continuous observation of designated areas. Detect and analyze suspicious activities or security breaches through surveillance cameras. Provide specialized monitoring and protection for high profile residents. Minimum requirements: Grade 12 Psira B Grade – registered and up to date Driver’s license CCTV Control Room certification OR at least 2 years working experience in control room Good communication skills in English and Afrikaans Presentable and neat Ability to problem solve. Good interpersonal skills. Computer literate with Office and Excel. Must reside in Stellenbosch, Eersteriver, Mitchell’s Plain or Bellville to be eligible for staff environment transport. Remuneration package to be discussed.