Controls Service Tech II

Job description

About Us Since 1980, DynaTen has provided high-quality commercial HVAC, plumbing, and building automation solutions throughout North Texas. Our success is built on technical expertise, strong customer relationships, and reliable service delivery. We support a wide range of commercial and institutional facilities and are committed to employee development, safety, and long-term career growth. Position Summary Reporting to the Service Manager, the Controls Service Tech II provides troubleshooting, diagnostics and service activities on existing building automation systems under T&M service requests, planned service agreements, or small service projects. Principal Duties and Responsibilities Independently performs troubleshooting, diagnostics and repairs on building automation systems Review and modify job specific programming for various systems; installs, reviews, modifies project databases, workstation builds and graphics Troubleshoots and resolves routine inconsistencies in the functions or sequence of operations; resolves minor systems issues Update and configure PC workstations, user interfaces, data servers, IP Networking devices, routers, switches, mass storage devices and hubs. Diagnoses, and resolves routine network issues Independently coordinate network drops, IP address setup and deployment of monitoring tools with customer's IT Department personnel Works with equipment vendors to coordinate communication protocols, encryption, and database requirements for integration to resolve customer system technical issues Independently able to work with building owners and managers to demonstrate system operation and verify consistency; assures customer acceptance; trains customers on system operations Completes and submits routine service work orders and written reports to provide service documentation to customers Required Qualifications 2-4 years experience of building automation or controls service experience 2-4 years experience working with IT networks, building controls, or building mechanical systems Working knowledge of IP networking and BAS communications Experience modifying control programs and graphics within established standards Ability to work independently on most service calls Strong customer service and communication skills Valid driver’s license with acceptable driving record Ability to pass required background and pre-employment screening Preferred Qualifications Associates degree or equivalent preferred Familiarity with Niagara-based systems or similar open-platform controls. Experience supporting system upgrades and controller replacements. Exposure to integrations between BAS and mechanical equipment. Technical certifications or manufacturer training related to controls systems. What You Can Expect Competitive compensation aligned with experience level Health, dental, and vision insurance Paid employee-only medical coverage 401(k) with company match Paid time off and holiday pay Manufacturer-led and internal technical training Stable work environment with a 40-hour guarantee Opportunities for advancement into senior or lead technician roles EEO Statement DynaTen is an equal opportunity employer that is committed to diversifying its workforce. DynaTen, Inc does not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.