Coordinator Assistant (HHAeXchange Proficiency)

Job description

Job Title : Coordinator Assistant (HHAeXchange proficiency) Location: Remote Employment Type: Full-Time Work Schedule Initial Schedule (First 4–6 Weeks) Monday – Thursday: 9:00 AM – 5:00 PM EST Friday: 9:00 AM – 12:30 PM EST 45-minute unpaid break Schedule After 4–6 Weeks Monday – Thursday: 6:00 AM – 5:00 PM EST Friday: 6:00 AM – 5:00 PM EST 45-minute unpaid break Position Summary Our client is seeking a highly organized and proactive Coordinator Assistant to support the daily operations of a growing home healthcare organization. This role is ideal for someone with strong experience in home healthcare coordination who can effectively manage physician orders, visit compliance, nursing documentation, and same-day staffing while ensuring continuity of patient care. The ideal candidate must have a solid understanding of HHA Exchange and be comfortable navigating the platform to support daily operations. This position requires excellent communication, strong follow-up skills, and the ability to work independently in a fast-paced environment. Key Responsibilities Follow up with physicians' offices to obtain signed medical orders. Track and maintain outstanding physician documentation. Review Electronic Visit Verification (EVV) records and resolve missing or incomplete visits. Follow up with nurses and caregivers regarding missing skilled nursing visit notes. Coordinate same-day staffing for open caregiver shifts. Contact available caregivers to fill last-minute scheduling gaps. Maintain accurate documentation of communications and follow-up activities. Communicate professionally with physicians, caregivers, patients, and internal teams. Support daily administrative and operational activities. Ensure compliance with healthcare documentation standards and company policies. Required Qualifications Minimum 2 years of experience in healthcare coordination, scheduling, home care, or healthcare administration in a US home care practice Strong working knowledge of HHA Exchange is required. Experience following up on physician orders or medical documentation. Experience with Electronic Visit Verification (EVV) and visit maintenance. Excellent verbal and written English communication skills. Strong organizational, multitasking, and time-management abilities. High attention to detail with excellent follow-up skills. Ability to work independently with minimal supervision. Preferred Qualifications Previous experience working in a home healthcare or home care agency. Experience coordinating caregivers, HHAs, CNAs, or nursing staff. Knowledge of healthcare compliance and documentation requirements. Ideal Candidate Highly organized and dependable. Strong problem-solving and critical-thinking skills. Proactive with excellent follow-up abilities. Comfortable communicating with physicians, caregivers, and internal teams. Able to prioritize urgent tasks while maintaining accuracy. Team-oriented with a strong sense of accountability. Technical Requirements Reliable computer or laptop. Stable high-speed internet connection. Professional headset with microphone. Quiet, distraction-free home office.