Coordinator, Business Support - Health and Wellness Non-Store Operations

Job description

Maintains documentation of all issues by following archival or destruction policy for each document; developing weekly, monthly, and annual archive files; and staying up-to-date with all legal, corporate, and contact center record retention guidelines and policies. Provides project support by maintaining and influencing project schedules and budgets; monitoring project risks and budgets; ensuring compliance with internal and external regulations; communicating project strategy as required; and driving milestone objectives. Provides standard and ad hoc reports of issues and volume; running reports using system tools; performing analysis of issues and issue volume; identifying trends and potential solutions for issues across business units; analyzing root causes and resolution process; and providing feedback on trends or improvements to key stakeholders. Responds to external agencies to mitigate risks to the company by identifying and including all information relevant to the issue and action or resolution; creating documentation of issues and solutions; submitting documentation to external agencies; and building relationships with external agency contacts. Supports different departments by identifying, collecting, validating, and formatting data; identifying and escalating risks and concerns; summarizing data for reports and presentations; creating and maintaining reports, reporting tools, and templates; and maintaining information security and confidentiality. Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices. Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Minimum Qualifications: Microsoft Office, Operations, retail, project management, or related area Preferred Qualifications: Associates: Business Management, Associates: Computer Science, Associates: Logistics All your information will be kept confidential according to EEO guidelines. Live our Values Culture Champion Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics, and compliance. Servant Leadership Is consistently humble, self-aware, honest, and transparent. Embrace Change Curiosity & Courage Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change Implements and supports continuous improvements and willingly embraces new digital tools and ways of working. Deliver for the Customer Customer Focus Delivers results while putting the customer first and applying an omni merchant mindset and the EDLP and EDLC business models to all plans. Strategic Thinking Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans. Focus on our Associates Diversity, Equity & Inclusion Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs. Collaboration & Influence Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact to a range of audiences; and demonstrates energy and positivity for own work. Talent Management Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others’ contributions and accomplishments.