Coordinator - DTC Subscriber Growth, MS NOW

Job description

Company Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description Reporting to the Director of DTC Subscriber Growth, the Coordinator, DTC Subscriber Growth will provide executional marketing and campaign support across the Subscriber Growth team for the launch and growth of MS NOW’s new-to-market subscription experience. This role will have a broad and meaningful impact on team success by contributing to the execution of campaigns and initiatives across subscriber acquisition, lifecycle marketing, conversion optimization, and marketing operations. Responsibilities include supporting the build, QA, and deployment of CRM communications, assisting with product marketing experimentation, and helping manage project timelines and creative development cycles. The ideal candidate has had exposure to digital marketing, media, or email campaign execution and processes within a brand or agency environment. This role spans multiple marketing workstreams and offers opportunities to deepen expertise and explore further specialization over time. The ideal candidate is curious, proactive, and brings enough practical experience in one or more of the areas below to contribute from day one. Responsibilities to include, but not limited to: Support the Lifecycle Marketing Manager in the build, QA, and deployment of campaigns across email, push notifications, and in-app messaging Partner with Content, Community, and Design teams to develop and schedule content and creative for ad-hoc campaigns and active user journeys Collaborate with the Conversion Optimization Manager to ensure accurate pricing, offers, and creative across subscription flows and paywalls Track, prioritize, and support execution of requests related to the subscription management partner Ensure accuracy and quality across all campaign elements, including link testing, audience validation, and rendering across platforms Partner with Marketing Operations to support campaign workflows, timelines, and project management using tools such as Airtable and Jira Support the creative production process, including managing timelines, coordinating feedback, facilitating legal reviews, and assisting with ad trafficking Assist with setup of marketing tracking links across channels for all campaigns Provide support across the team during high-volume periods, stepping in as needed to ensure delivery Track invoices and partner payments, ensuring timely and accurate processing Document and distribute meeting notes, action items, and status updates to support team alignment Take on increasing ownership of campaign execution and operational processes over time Qualifications At least 1 year of relevant experience in digital marketing, media, or CRM (brand or agency) Strong attention to detail with a focus on accuracy and quality Ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong organizational and project management skills Interest in subscription businesses or DTC marketing Familiarity with project management tools such as Airtable Basic knowledge of email production processes or HTML/CSS is a plus Strong communication and collaboration skills Additional Job Requirements: Must be willing to work in New York, NY Must have unrestricted work authorization to work in the United States This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Salary Range: $24 - $31/hr Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.