Corporate Contracts Manager

Job description

About WFS Join our Worldwide Flight Services and Oxford family and contribute to the timely delivery of cargo shipments, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations, 27 countries, and on 5 continents. Are you ready to take off on your next career with us? Job Summary The Corporate Contracts Manager is responsible for managing the review, negotiation, and administration of customer-facing commercial agreements, with a primary focus on Standard Ground Handling Agreements (SGHAs). Responsibilities Support RFP processes, draft, review, and negotiate customer contracts (primarily SGHAs and cargo or ground handling agreements) using established Company playbooks Negotiate contract terms directly with airline customers in coordination with the Commercial team Manage the end-to-end contract workflow: intake, review, internal approvals, negotiation, execution, and repository management Coordinate with internal subject matter experts (e.g., Operations, Safety, Finance, Insurance) to evaluate specific contract provisions Manage SLAs and coordinate with operations leaders to review, update, and assess potential risks or penalties Drive adoption of legal technology and AI-assisted review tools, including building, maintaining, and continuously improving AI contract review playbooks to reflect the Company's evolving commercial positions and risk appetite Support adoption of CLMS system, including entering and tracking contract data within such system Track and report on contract metrics, including cycle times, common negotiation issues, and customer-specific trends Identify opportunities to improve and standardize contracting processes across lines of business Serve as a subject matter expert for attendance policies and disciplinary procedures Train supervisors and managers on attendance tracking systems and disciplinary processes Address employee inquiries regarding attendance, points, and corrective actions Collaboration with HR on escalated employee relations issues Minimum Requirements Minimum 5 years of relevant experience in contract management, contract administration, legal operations, or a paralegal role involving commercial agreements Demonstrated ability to review, interpret, and negotiate complex commercial contracts Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously Excellent written and verbal communication skills Comfort working directly with external counterparties in a negotiation setting Proficiency with AI-powered legal tools (experience with AI contract review platforms is strongly preferred) Experience working with SharePoint and contract lifecycle management systems (Sirion preferred) Strong problem-solving skills with the ability to work independently with minimal supervision Strong organization and project management skills with demonstrated ability to operate in a fast-paced environment Experience with Standard Ground Handling Agreements (SGHAs) or aviation and logistics industry contracts Experience building or managing contract playbooks, clause libraries, or negotiation guidelines Exposure to air cargo, ground handling, or airline operations Background in process improvement, legal operations, or legal technology implementation Preferred Skills Bachelor's degree or higher; J.D. preferred, but not required Physical Requirements/Working Conditions This role requires the ability to remain in a stationary position for extended periods, operate a computer and office equipment, communicate effectively, and occasionally move items up to 20 pounds.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Perks & Benefits Want your pay in advance? Access your pay when you need it through DailyPay app! Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more! Need quality medical care? Multiple options for both full and part-time employees! Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More! Looking to stay healthy and improve your life? Wellness Programs offered to all employees! Want to invest in your future? 401k program offered! Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!