Corporate IT Lead

Job description

The Role: We are seeking a Corporate IT Lead to own corporate IT operations, security, compliance, systems governance, and employee technology experience. This is a high-autonomy, senior individual contributor role (70% operational / 30% strategic) where you will not manage internal IT staff. Instead, service delivery will be scaled through MSPs, specialist contractors, and SaaS vendors. Responsibilities: IT Operations & Employee Experience: Own the entire employee lifecycle (Onboarding, Offboarding, and hardware provisioning across mixed Windows and macOS fleets). Lead and hold MSPs and external vendors accountable to establish clear performance metrics and service quality across US and UK/European working hours. Strategy & Systems Governance: Evaluate corporate technology risks and costs, and oversee the SaaS application portfolio (access control, license optimization, rationalization). Provide technical governance for business tools (e.g., CRM / Microsoft Dynamics 365). Identity, Security & Compliance: Own identity and access management (Microsoft Entra ID / M365, SSO, MFA, privileged access). Lead our SOC 2 compliance program end-to-end (audit coordination, evidence collection, control operation, and remediation). Manage endpoint security, vendor reviews, and corporate security incident response. AI Governance & Information Management: Establish policies for approved AI tools, assess security/data privacy risks, and manage the corporate information framework. Must-Have Requirements: Experience: 5+ years of IT experience, including acting as an accountable owner for IT operations in a distributed or lean environment. Compliance & SOC 2: Proven experience leading or materially driving SOC 2, ISO 27001, or equivalent compliance/security programs. Identity Management: Strong working knowledge of Microsoft Entra ID (Azure AD), Microsoft 365, SSO, MFA, and employee lifecycle management. Endpoint Management: Hands-on experience supporting and managing both Windows and macOS environments. MSP & Vendor Management: Demonstrated ability to manage, evaluate, and hold MSPs and external contractors accountable. Profile: Self-driven, highly analytical, process-oriented, with excellent written communication and documentation skills. Preferred Experience (Plus): Experience as the primary IT owner in a small-to-midsize company (100–500 employees). Experience with scripting, APIs, Microsoft Graph, or PowerShell.