Corporate Operations Assistant, Melbourne

Job description

Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About the Role The Risk & Operations team has national responsibility for several key functions across the Australian practice, including travel, real estate, the monthly national newsletter, insurances, the intranet, subscriptions, oversight of corporate policies and procedures, and ad hoc operational projects. We are looking for a Junior Corporate Operations Assistant (internal title will be Operations Assistant) with 3 years of relevant experience in office coordination, team assistance, business support, corporate operations or project coordination who is ready to step into a broader, more challenging operations role. This position, within the Core Operations function, forms an integral part of the team, supporting operational delivery across the Australian business and contributing to the continued growth and operational effectiveness of the practice. What You'll Do Reporting to the Manager, Operations, the role will provide national operational coordination support across the business, including the following responsibilities: Subscription Administration Administer user access across subscription platforms and maintain the subscription database. Conduct periodic user-access reviews to identify changes supporting effective subscription management. Obtain supplier quotations, assess procurement and renewal options, and coordinate internal approvals and renewals. Reconcile subscription invoices and investigate payment, billing and service discrepancies with suppliers and internal stakeholders. Maintain subscription contracts, supplier correspondence, approval records and renewal documentation. Real Estate Assist with large national real estate projects, including office fit-outs, renovations, upgrades and equipment replacement. Work autonomously on smaller projects and maintenance issue resolution. Liaise with internal stakeholders as well as external parties such as third-party suppliers. Assist with project budgets and process invoices. Communications and Information Management Coordinate the preparation, approval and publication of the monthly (internal) national newsletter. Prepare SharePoint news posts and other internal communications. Keep team and functional content current on SharePoint and the intranet, publish and update pages, and maintain operational records and supporting documentation. Monitor the shared Operations mailbox and coordinate the allocation and follow-up of requests. Travel Coordination Assist with coordination of ad-hoc domestic and international travel requirements, including individual and large-group bookings and itinerary changes. Maintain the Australian travel intranet, ensuring travel guidance, provider information and supporting resources remain current and accessible. Liaise with staff and travel providers, respond to travel policy and insurance enquiries, and resolve booking and service issues. Assist with the review and reconciliation of travel data and reporting operational reports. Reporting & presentations Assist with preparation of regular office utilisation, access-card, ESG and other operational reporting. Prepare ad hoc analysis, dashboards, reports and presentations for operational and management purposes. How You'll Grow Working within a small team, this role provides the opportunity to operate across a broad range of activities in a national setting, with exposure to staff at all levels within an established, proactive and collaborative Risk & Operations function. The role will build experience in real estate projects, travel management, project coordination, information management and software tools. What You’ll Need to Succeed Basic Qualifications Completed Year 12/ HSC. A qualification in business or a relevant field is desirable. At least 3 years of experience in corporate services, office coordination, business support, corporate operations or project coordination. Ability to travel to FTI offices as required. Unrestricted working rights in Australia. Preferred Qualifications Excellent computer literacy and high proficiency in PowerPoint, Excel and Word. A can-do and enthusiastic attitude, with the confidence to take appropriate initiative. Strong attention to detail. Strong written and verbal communication skills. Ability to multitask, problem-solve and work autonomously when appropriate. Ability to prioritise workload effectively. Strong time management and organisational skills. FTI Consulting acknowledges that we stand on the lands of the First Nations peoples and would like to pay our respects to Elders past and present. We extend solidarity and hope for a future where all are afforded justice, dignity and peace. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Minimum Pay: $85,000 Maximum Pay: $125,000 Compensation Disclosure: The compensation range reflects potential base salary for the role and is inclusive of Superannuation. Determination of actual salary is based on a combination of relevant factors such as market considerations, business needs, and an individual’s location, skills, level of experience and qualifications.