Corporate Travel Business Development / Account Manager

Job description

About us Travelfusion is a leading global travel content aggregator, dedicated to managing and organising online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled reliability and service quality for both suppliers and customers worldwide. The Role This is a full-time position for an experienced Corporate Travel Business Development / Account Manager based in London reporting to the Head of Corporate Sales and Accounts. What you'll be doing Stakeholder and Relationship Management : Manage and nurture relationships with TMCs, OBTs, and corporate clients while collaborating with internal and external stakeholders to achieve business objectives and project success. Client Support and Service : Serve as the primary point of contact for existing clients, providing proactive problem resolution and ensuring consistent service excellence. Customer Onboarding : End to end management of onboarding for new and existing corporate customers to key products offered by travelfusion. Revenue Growth : Identify opportunities to increase booking volume revenue. Business Reviews : Conduct regular presentations and Business Reviews with customers. Project Management : Project management of the development of customised solutions, working closely with internal and external stakeholders to achieve success. Brand Visibility : Participate in industry events and conferences to strengthen travelfusion brand visibility. Reporting and Analysis : Prepare and analyse reports for customer feedback as well as identify opportunities for growth. Contract Management : Management of contract renewal and negotiation with key corporate clients. About you Industry Experience and knowledge : 5+ years of experience in the Flights Business Unit of a TMC, OBT, or in Airline Sales. Ideally you possess a strong grasp of airline distribution (LCC, FSC, NDC) and the complexities of the corporate travel ecosystem. Soft Skills : Excellent communication and interpersonal skills. Technical Problem Solving : Proven experience of dealing with complex technical requirements (API integrations) and problem solving. Payment Expertise : Understanding of the payment options/challenges for corporate travel bookings. Industry Knowledge : Understanding of the complexities of the corporate travel industry and how tech providers, TMCs and OBTs are linked. Hybrid model : This is a hybrid role based in London. The team days are Tuesday, Wednesday and Thursday. #LI-KP1