Correctional Case Manager - Alexander Correctional Institution

Agency Adult Correction Division COO - OPS - Institutions Operations Job Classification Title Correctional Case Manager (S) Position Number 60059838 Grade NC07 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work This position is located at Alexander Correctional Institution in Taylorsville, North Carolina. Alexander Correctional Institution is a closed custody male facility. A correctional case manager is responsible for helping manage an incarcerated individual's rehabilitation, institutional adjustment, and reentry planning. This position reports to a Correctional Programs Supervisor. Key Duties: 1. Assessing Offender Needs and Risks - Conduct interviews and reviews to evaluate an individual's criminal history, educational background, mental health needs, substance abuse issues, and risk factors. 2. Developing and Monitoring Case Plans - Create individualized case plans that outline goals, required programs, treatment services, and behavioral expectations. - Track progress and update plans as needed. 3. Coordinating Programs and Services - Refer individuals to educational, vocational, counseling, substance abuse treatment, and other rehabilitative programs. - Coordinate with facility staff and external service providers. 4. Maintaining Documentation and Reports - Keep accurate case records, progress notes, assessments, and reports. - Prepare documentation for classification reviews, parole hearings, and other administrative processes. 5. Planning for Release and Reentry - Assist with transition planning by helping individuals obtain identification, housing resources, employment assistance, community referrals, and other support services needed after release. These duties support both institutional safety and the successful rehabilitation and reintegration of incarcerated individuals into the community. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $37,377.00 - $65,408.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Documented Knowledge of Supportive Counseling Techniques. ​ ***This is an anticipated vacancy...position will be available 9/14/2026*** The Posting Will Close At 11:59 P.M. The Night Before The End Date. This Position Is Designated As “Mandatory” And Must Report Or Stay Over During Adverse Weather Events. State Benefits Information: The State of North Carolina offers a comprehensive benefits package including: Health Insurance options Retirement Plans NCFlex Supplemental Benefits Paid Vacation, Sick, and Community Service Leave Paid Parental Leave Visit the State Benefits website for additional information. Note to Current State Employees : The salary grade for this position is NC07 . State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase May result. About The Division of Institutions: The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel. Supplemental Contact Information: NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include: Complete education history (including high school) Full work experience details Certificates and licenses, if applicable Education must be from appropriately accredited institutions. Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination. If multiple applications are submitted, only the most recent application received before the closing date will be considered. Criminal Justice Certified Positions If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification . ALL applicants must: Meet Criminal Justice Standards requirements (12 NCAC 09G .0302) Pass a criminal background check Produce a negative drug screening result Successfully complete medical and psychological evaluations Possess a valid driver’s license Education Equivalency Verification The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at . Veterans’ and National Guard Preference Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. PREA Requirement The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. EEO Statement T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Kathy Williams Fox Email: