Counter

Job description

**Company Overview** Fixins Soul Kitchen seeks to redefine the American soul food experience. We are full-service restaurants that uniquely combine traditional soul food with outstanding service and hip, energetic dining environments. Founded by former NBA All Star Kevin Johnson and his wife, Michelle, Fixins’ menu is rooted in the Southern recipes passed down through generations from Kevin’s family and friends. Established in 2019 with the flagship store in the Oak Park neighborhood of Sacramento, CA, Fixins is rapidly expanding. With additional current locations in Los Angeles (at the Staples Center), Tulsa (Black Wall Street), Detroit (Harmonie Park) and 6 new stores planned to open in the in next 2 years, we are seeking team members at all levels to join us in our goal of becoming the largest Black owned restaurant group in the nation. **Position Summary** Fixins is looking for an enthusiastic and dependable Counter team member to join our fast-paced, high-energy restaurant. As a Counter team member, you'll play an essential role in managing counter orders, ensuring customers have an excellent experience, and maintaining a smooth, efficient operation. If you're passionate about hospitality and want to be part of a dynamic team, we'd love to meet you! ### Key Responsibilities - Process and assemble counter orders accurately, ensuring all items meet our quality standards. - Serve as the main point of contact for customers placing counter orders, providing friendly and professional service. - Carefully package and present each order to ensure a high-quality experience for our customers. - Verify that all orders are complete, accurate, and at the correct temperature. - Work closely with kitchen and front-of-house staff to ensure timely and efficient service. - Maintain cleanliness and organization of the counter area, adhering to health and safety standards. - Handle multiple orders during busy periods while maintaining attention to detail and quality. ### Qualifications - Strong organizational skills with a keen attention to detail. - Ability to work in a fast-paced, high-volume restaurant environment. - Positive, team-oriented attitude with excellent communication skills. - Ability to stand for long periods and manage the demands of a fast-paced environment. - Friendly, professional, and customer-focused with a passion for providing excellent service. - Previous experience in food service is a plus, but we are willing to train the right candidate. - Availability to work evenings, weekends, and holidays as needed - Must have or be willing to obtain **Food Handler’s Card** and **Responsible Beverage Service (RBS) Certification** if required by law (Certifications differ per state). ### Work Environment & Physical Requirements - Must be physically fit to carry heavy trays and stand for long periods - Ability to lift and carry up to 25 lbs - Frequent standing, walking, bending, and reaching - Exposure to hot surfaces, kitchen equipment, and potential allergens