Crating Supervisor, Crozier

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Crozier Fine Arts is seeking a Crating Supervisor to join our Crate Shop in Lanham, MD. In this role, you will be responsible for ensuring the safety and security of all crate shop employees, maintaining the flow of all crating jobs (estimating, scheduling, and supervising production), and providing expertise and leadership during projects while acting as a liaison between clients and the business. What You’ll Do (Responsibilities) In this role, you will: Production & Operations Management : Oversee the full lifecycle of all crate request jobs—including estimating, booking, scheduling, and supervising production—while continuously refining systems to improve output, manage costs, and adhere to assigned budgets. Team Leadership & Compliance : Prioritize and plan work activities, determine additional resource needs, and ensure the cratemaking staff remains fully compliant with all required training and timekeeping protocols. Cross-Functional & Client Collaboration : Partner closely with Account Managers and other internal departments to communicate project changes, while providing friendly, high-quality, and professional service to develop strong relationships with customers. Administrative & Financial Accountability : Maintain meticulous paperwork, including timesheets, purchase orders, waybills, maintenance records, and database billing, while managing expense reports for company-issued Purchase Cards. Facilities & Materials Oversight : Manage and control all crate shop materials and supplies, ensuring crating tools and equipment are in safe, working order by facilitating regular maintenance with vendors. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: 5+ years of related experience and/or training in cratemaking and fine art packing (or an equivalent combination of education and experience). Strong knowledge of industry-specific packing and crating techniques, including museum travel exhibitions, two-way/economical crating methods, three-dimensional packing, archival materials, and museum specifications. Proven ability in technical and mathematical applications, including calculating dimensions, volume, area, and percentages, alongside the ability to apply basic algebra and geometry concepts to crate design. Excellent communication and administrative skills, with a working knowledge of Moveware, Google Workspace, and Microsoft Office Suite. Strong problem-solving capabilities, a meticulous attention to detail, and the ability to effectively present information to clients, stakeholders, and internal teams. What We Offer (Benefits) In this role, Crozier Fine Arts offers global connectivity to learn from teammates who share your passion for art. Pay: Starting at $88,400/an (** Negotiations Depending on Experience ), Bi-Weekly Direct Deposit and is Bonus Eligible. Shift: Monday through Friday Scheduling Location: 4500 Hargrove Dr., Lanham, MD 20706 Competitive compensation and benefits aligned with the experience. Flexible Paid Time Off, Wellness Time & 7 Paid Holidays + 3 Floating Holidays Comprehensive health, wellness, and retirement plans. Opportunities for continuous learning and professional growth. ABOUT US Crozier is part of Iron Mountain Incorporated (NYSE: IRM), the global leader in innovative storage and information management services, protecting billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts. The infrastructure of Iron Mountain uniquely positions Crozier to handle diverse and non-traditional collections. Ultra High-resolution 3D scanning, digitization, and archival solutions are some of the specific services provided through Crozier’s affiliation with Iron Mountain. #Crozier #LI-DNI Reasonably expected salary range: $88,400.00 - $117,800.00 Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Operations Group