Creator Platform Manager

Job description

As this vacancy is managed by the Talent Acquisition team based in England, please apply with your CV/profile in English. This helps us review your application efficiently and ensures the smoothest possible recruitment experience. The Creator Platform Manager is responsible for delivering high-quality, scalable, and continuously improving creator campaigns within the Ubisoft Creators Program (UCP). This role focuses on operational excellence, ensuring that campaigns executed through the UCP are well-structured, consistent, and aligned with both strategic objectives and platform best practices. Acting as a key operational expert, the Senior CPM works closely with Creator Strategy, Community Developers, E-sports teams, and other stakeholders to help them translate their objectives into effective UCP activations. The role involves advising, challenging, and supporting partners to improve how they leverage the platform and to drive better campaign outcomes. The position requires a strong sense of ownership, a proactive mindset, and the ability to operate with increasing autonomy in a complex, ever-changing cross-functional environment. KEY RESPONSIBILITIES Campaign Execution & Operational Excellence Translate stakeholder objectives into effective UCP campaign configurations (structure, targeting, eligibility, timelines, benefits, content requirements). Ensure campaign setups are accurate, scalable, and aligned with platform capabilities Coordinate stakeholders to ensure alignment on campaign requirements, timelines, and execution Apply platform best practices and proven optimization levers to maximize effectiveness and creator experience Own campaign planning (calendar, sequencing, bandwidth) to ensure sustainable and consistent operations across the brand portfolio Campaign Performance & Reporting Monitor and analyze campaign performance and creator participation Identify trends, insights, and optimization opportunities to improve future activations Contribute to stakeholder reporting and maintain a strong understanding of success metrics Capture and relay creator feedback (e.g. Discord, surveys) to inform improvements Stakeholder Partnership & Enablement Act as the key operational partner for stakeholders (Creator Strategy, Community, E-sports, etc.) Advise and challenge stakeholders to define clear, realistic, and impactful campaign objectives Promote best practices and relevant use cases based on past activations and platform evolution Support prioritization decisions by balancing ambition, feasibility, timelines, and capacity Platform & Process Governance Apply, maintain, and document UCP processes, frameworks, and guidelines Ensure adoption of tools and workflows (JIRA, Confluence, etc.) Identify platform limitations, bugs, and operational gaps, and drive follow-up Contribute to platform evolution through feedback, testing, and workshops Support internal enablement (onboarding, guidance, troubleshooting, mentorship) Collaborate with creator support agents (including Discord support) to address creator questions related to campaigns, participation, and benefits A first experience in operations, project management, platform or product environments Ability to understand strategic objectives and translate them into effective execution Experience working with digital platforms and tools (e.g. JIRA, Confluence, Power BI), with the ability to quickly learn and adapt to new systems Strong organizational and prioritization skills, with the ability to manage multiple campaigns and stakeholders simultaneously Proactive and autonomous mindset, with the ability to navigate ambiguity and take ownership of topics end-to-end Strong communication and stakeholder management skills, including the ability to challenge and align cross-functional partners Comfortable working in complex, cross-functional environments Experience with data and performance analysis is a plus Ubisoft's perks 💰 Profit Sharing, yearly company saving plan. 25 paid time off + 12 additional paid days off. 50% of your transportation pass is paid by the company, lunch vouchers (9€/day), healthcare for you and your family, and lots of Ubisoft additional perks. 👶 Maternity leaves of 20 weeks, paternity/co-parental leaves of 7 weeks. 📍 Our office is located in Saint Mandé, (Metro line 1, Saint Mandé station). Gym available in the building. Recruitment process [30 minutes]: Talent screening call with the Recruiter, [60 minutes]: Interview with the manager of the role, [30 minutes]: Discussion with the Director Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers’ community. Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!