Position: Credit Analyst (Australian Market)Salary: AUD 2,000 – 2,500 per month (flexible for top-tier talent)Working Hours & Conditions: Mondays to Fridays; 9:00 AM- 6:00 PM AESTHolidays: TBDAbout the Role: We are seeking an experienced Credit Analyst to support the Australian team with end-to-end loan packaging, CRM management, and settlement coordination. This is a backend-focused offshore role where you will work closely with a Senior Australian Credit Analyst to move deals from start to finish efficiently and accurately.Duties & Responsibilities:CRM & Pipeline ManagementManage and maintain Mercury Nexus (Connective) CRMKeep pipelines clean with accurate notes, task tracking, and status updatesEnsure applications move through correct workflow stages without delaysLoan Processing & Packaging (End-to-End Support)Set up new files and provide compliance and administrative supportPackage and prepare mortgage applications for submissionCheck, rename, and organise documents accurately and consistentlyIdentify missing or incorrect documentation and resolve issues earlyPrepare supporting documentation for submission and internal reviewPerform accurate data entry across CRM and lender platformsPricing & Application CoordinationAssist with pricing requestsPrepare and submit AOL (Approval/Authority/Application packs as required)Order valuations and track progress through to completionSettlement & Progression SupportFollow up with lenders, solicitors, and conveyancers to keep files progressingTrack lender conditions, outstanding items, and settlement timelinesMonitor deadlines and escalate issues proactivelyProvide regular internal updates to ensure visibility across the teamRequirementsMust Have:Minimum 2+ years’ experience as a Credit Analyst or Loan Processor within an Australian brokerage or lender environmentHands-on experience using Mercury Nexus (Connective) CRM strongly preferredProven experience packaging and submitting mortgage applicationsStrong understanding of Australian lending processes and compliance requirementsExceptional attention to detail with ability to maintain clean, compliant filesStrong written English communication skillsComfortable working within Australian timelines and service standardsProactive “follow-up until done” mindsetNice to Have:Experience with debt consolidation scenariosExperience with non-conforming or complex credit filesUnderstanding of lender documentation standards and assessment requirementsExperience coordinating valuations and managing settlements at volume
Position: Credit Analyst (Australian Market)
Salary: AUD 2,000 – 2,500 per month (flexible for top-tier talent)
Working Hours & Conditions: Mondays to Fridays; 9:00 AM- 6:00 PM AEST
Holidays: TBD
About the Role:
We are seeking an experienced Credit Analyst to support the Australian team with end-to-end loan packaging, CRM management, and settlement coordination. This is a backend-focused offshore role where you will work closely with a Senior Australian Credit Analyst to move deals from start to finish efficiently and accurately.
Duties & Responsibilities:
CRM & Pipeline Management
- Manage and maintain Mercury Nexus (Connective) CRM
- Keep pipelines clean with accurate notes, task tracking, and status updates
- Ensure applications move through correct workflow stages without delays
Loan Processing & Packaging (End-to-End Support)
- Set up new files and provide compliance and administrative support
- Package and prepare mortgage applications for submission
- Check, rename, and organise documents accurately and consistently
- Identify missing or incorrect documentation and resolve issues early
- Prepare supporting documentation for submission and internal review
- Perform accurate data entry across CRM and lender platforms
Pricing & Application Coordination
- Assist with pricing requests
- Prepare and submit AOL (Approval/Authority/Application packs as required)
- Order valuations and track progress through to completion
Settlement & Progression Support
- Follow up with lenders, solicitors, and conveyancers to keep files progressing
- Track lender conditions, outstanding items, and settlement timelines
- Monitor deadlines and escalate issues proactively
- Provide regular internal updates to ensure visibility across the team
Requirements
Must Have:
- Minimum 2+ years’ experience as a Credit Analyst or Loan Processor within an Australian brokerage or lender environment
- Hands-on experience using Mercury Nexus (Connective) CRM strongly preferred
- Proven experience packaging and submitting mortgage applications
- Strong understanding of Australian lending processes and compliance requirements
- Exceptional attention to detail with ability to maintain clean, compliant files
- Strong written English communication skills
- Comfortable working within Australian timelines and service standards
- Proactive “follow-up until done” mindset
Nice to Have:
- Experience with debt consolidation scenarios
- Experience with non-conforming or complex credit files
- Understanding of lender documentation standards and assessment requirements
- Experience coordinating valuations and managing settlements at volume
