Credit and Collections Coordinator

Job description

The position of Credit and Collections Specialist will need to ensure that all outstanding debts are collected on time. This will be a critical role in managing credit and collections processes, ensuring timely payment collection and minimizing credit risks. This will also include reaching target sets and KPIs, implementing relevant policies and procedures and creating reports and discussing them with the relevant stakeholders for debt update. Key accountabilities (main areas of responsibility) 1. Debt Collection Telephone chasing of past and future debts on designated accounts Ensure follow up calls and collection plan dates are diarized. Issuing statements, invoices, and account reconciliation on designated accounts as required. Chasing debts by email and phone calls. 2. Debtor Reporting Produce aged debtors and onsite report across designated shows as scheduled and as needed basis. 3. Communication Liaise with sales and wider finance teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate. Arrange and attend team pre- and post-show meetings 3 months prior to show opening and as required. Produce and distribute Show Collection Plan to teams 4. ADHOC Duties Liaise with sales and wider finance teams on a regular basis to ensure they are kept informed and involved with debt collection as appropriate. Arrange and attend team pre- and post-show meetings 3 months prior to show opening and as required. Produce and distribute Show Collection Plan to teams 5. Policy Compliance Ensuring credit control policy procedures are adhered. Ensure VOT’s are supplied where necessary. 6. System Knowledge Ensure that IT knowledge is sufficient to carry out the required role Is competent at using Excel and Word Oracle user preferred. Qualifications: Bachelor’s degree At least 1 year of experience in Credit & Collections Excellent communication skills (written and oral) Knowledgeable in MS Excel (AutoSum, VLOOKUP, Pivot) Preferably has an experience working in Shared Service company. Willing to work on a rotational shift and hybrid work set up. Must have keen attention to details. Experience in handling international credit control and dealing with different currencies. Exceptional communication and negotiation skills to interact with internal teams and external stakeholders. Strong time management and organizational skills, with the ability to prioritize task and meet deadlines. Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .