Credit & Collections Analyst

Job description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Role: Global Collections Analyst Location: Cork, Ireland. Hybrid role (2 days on site min) Logitech is currently seeking highly motivated individual to become part of the Global Collections team. The ideal candidate should be a self-starter with highly developed interpersonal, organizational, and analytical skills, who is looking to contribute significantly to a strong and fast-paced group. Your Contribution: Move fast. Speak up. Decide and own. Drive change. Exceed customer needs. These are some of the winning behaviours you'll need for success at Logitech. In this role you will be responsible for: · Proactive evaluation, investigation, and timely collection of outstanding accounts receivables in line with Logitech’s quarterly cash collections targets. · Be the primary contact for inquiries, requests and issues related to accounts receivable for an assigned portfolio of customers across AMR and EMEA regions. · Understand end to end business models and transaction flows in order to own and drive customer queries/ disputes through to resolution. · Become proficient on customer side portals in order to manage customer interactions, identify issues and expedite payments. · Employ collection techniques and strong negotiation skills to maximize cash flow and create a favourable financial relationship and excellent customer experience. · Analyze data trends, drivers and root cause in assessing customer payment behaviour. · Partner with other Logitech functions across Finance, Sales, Legal and Supply Chain organizations to create collaborative action plans to remove barriers to payment. · Proactively engage with the Credit Risk function in highlighting areas of concern. · Perform order to cash fiscal close procedures as required. · Perform ad hoc management reporting as required. · Identify/ execute opportunities for process improvements and automation in the Collections process. Key Qualifications: · Bachelor’s degree in Finance, Accounting or Economics, or equivalent · 3+ years experience in a Collections or Order to Cash role in a large organization. · Be customer driven with excellent oral and written communications skills and strong analytical, problem-solving and project management skills. (This role requires routine interactions with teams at all levels across Logitech and customer sites). · Detail-oriented and highly organized, being a self-starter and able to work on own initiative in driving towards quarterly targets. · Comfortable working with large amounts of data: ability to accurately parse & analyze data and present to management in a meaningful way. · Experience in Oracle R12/ ERP. · Excellent excel skills required. · Experience in excel macros and RPA automation a plus. Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house. Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you! We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.