Credit & Collections Analyst

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title Credit & Collections Analyst Location(s) Shanghai Job Description Mainly responsible for daily collection of overdue accounts receivable, dispute resolution and account follow-up, with auxiliary credit and AR admin work. Aim to accelerate cash collection and reduce overdue ratio. Main Duties Perform daily follow-up on overdue accounts based on aging reports, contact customers for payment collection. Resolve invoice disputes, payment discrepancies and unapplied cash issues with cross-functional teams. Negotiate payment arrangements per company rules and track execution of payment promises. Complete account reconciliation and keep full records of all collection interactions in systems. Escalate problematic overdue accounts and complex disputes timely. Prepare regular collection reports and support ad-hoc credit & AR tasks. Qualifications Relevant working experience in AR/Collections is required. Skilled in Excel; familiar with SAP system is an advantage. Strong communication, negotiation and problem-solving abilities. Able to stick to work procedures and deliver collection KPIs.