Credit Control Administrator

Job description

We're looking for a Credit Control Administrator to join our Finance team in Dunmurry. This is an excellent opportunity for someone with experience in credit control, collections or accounts receivable who is looking to broaden their skills and gain exposure across wider finance functions. While credit control experience is essential, we can provide training and development in other aspects of the role, making this a fantastic next step for somebody looking to build a longer-term career within finance. You'll be responsible for managing customer accounts, reducing aged debt and maintaining strong relationships with customers, while also supporting a variety of finance administration activities across the department. No two days are quite the same, so we're looking for someone who enjoys a varied role, takes ownership of their workload and has a keen eye for detail. What You'll Be Doing Managing a portfolio of customer accounts and proactively collecting outstanding payments Building positive relationships with customers to resolve payment issues and queries Monitoring aged debt and ensuring accounts are maintained within agreed payment terms Investigating and resolving invoice, billing and account discrepancies Processing and reconciling financial transactions accurately Supporting purchase ledger and wider finance administration activities Maintaining accurate records and ensuring information is up to date across finance systems Collaborating with colleagues across sales, operations and finance to resolve account queries Producing reports and supporting month-end activities where required Contributing to continuous improvements in finance processes and customer experience Essential Previous experience in credit control, collections or accounts receivable A confident and professional approach when dealing with customers Strong communication and relationship-building skills Excellent attention to detail and organisational ability Good working knowledge of Microsoft Excel and Microsoft Office applications Ability to prioritise workloads and manage multiple tasks effectively A proactive approach with strong problem-solving skill Desirable Experience within a busy finance or accounts environment Purchase ledger experience Exposure to ERP or finance systems Experience resolving account queries and payment disputes Why Join Us? Opportunity to develop your career within a growing global business Gain exposure to broader finance functions beyond credit control Ongoing training and support from an experienced team Work for an organisation committed to innovation and sustainability Be part of a collaborative, supportive and ambitious culture #LI-JW1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: Global Female Health Policy & Female Health Champions Pregnancy Loss and Fertility Treatment Policies Endometriosis Friendly Employer (UK) Women-focused gym & female health events Mental Health First Aiders Disability Confident Committed Employer (Level 1) Race at Work Charter signatory Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team. We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.