Credit Control Analyst

Job description

About the role Responsible for managing credit risk, collections, and query resolution across a key customer portfolio to support working capital optimisation. Drives process improvement initiatives, automation, and accurate reporting to enable strong team performance against monthly collection targets. Key Responsibilities This role operates on a hybrid work policy based at our Shared Service Centre in Cork, Ireland. Drive cross-functional dispute resolution workflows and root cause analysis with Sales and Customer Service, enforcing strict SLAs to prevent dispute escalation and minimise aged unallocated cash. Evaluate credit holds and execute autonomous order release decisions within designated delegated authority limits, balancing commercial urgency with credit risk exposure. Conduct periodic financial risk assessments and credit limit reviews for new and existing accounts using third-party risk data and financial statements, submitting recommendations for approval. Monitor account balances and enforce compliance with agreed credit limits and payment terms through strategic stakeholder engagement. Monitor and resolve unallocated cash and unapplied receipts promptly to ensure customer sub-ledgers accurately reflect real-time exposure. Required: At least 12 months of experience in an Accounts Receivable (AR) or Credit Control environment. Educated to at least Certificate or Diploma level. Fluency in English with excellent written and verbal communication skills. Experience with data analysis, modern AI, and automation tools. Skills you need to succeed: Excellent numeracy and analytical capabilities with advanced proficiency in Google Workspace (Sheets, Docs) and/or MS Excel. Hands-on experience with ERP systems (e.g., Oracle, Fusion, or Microsoft Dynamics) and credit risk evaluation. What we offer Here's a glimpse of the great benefits you can expect: - Financial Security & Health : *Health Care Contribution and a robust Pension Scheme for your future. *Employee Assistance Programme in place to support your wellbeing and trained peer mental health ambassadors on site. *Eye Care Contribution for your visual health. - Work-Life Balance & Flexibility : *Vacation days increase with service, alongside 2 Company Days. *Benefit from Flexible Working arrangements and family-friendly policies for work-life balance. - Continuous Development working for a continuously evolving organisation : *Professional Memberships paid (related to role). *Continuous professional development: time provided to attend professional updates specific to role. *We're an ACCA accredited training partner, offering top-tier professional development. - Site Perks & Community : *Parking is available on site for your convenience. *Join our Sports & Social Club for engaging activities. *Join our Sustainability, DE&I, Wellness Teams depending on your personal interest. *Corporate Social Responsibility (CSR) day per annum to support our local charities under Avery Dennison Granting Wishes Foundation. *Ad hoc small initiatives annually as guided by our various committees. To help us process your application quickly, please upload your CV in either PDF or Word format. We also kindly ask that you submit your resume in the same language as this job posting. Why join Avery Dennison We are a global materials science and digital identification solutions company with locations in over 50 countries, and approximately 35,000 employees worldwide. As a science and innovation company, we believe that diverse teams are stronger teams. We are committed to fostering a culture of curiosity and courage, where you can grow your career with a company that has innovation in its DNA. Founded on creating real-world impact to enable a better future, we strive to provide an open, collaborative culture where diversity of thought is encouraged and respected. Hear from our employees about what it's like working at Avery Dennison. Learn more at . At Avery Dennison, we work with the biggest brands in the FMCG, apparel, automotive, and pharma industries. Our Cork, Ireland facility, established in 2000, offers a collaborative and dynamic environment, providing support to our Materials Group (MGE), Solutions Group (SG), and Corporate (Corp) divisions. The site employs approximately 85 talented individuals on yearly basis both for permanent and temporary assignments. We deliver world-class financial services, including Accounts Payable, Accounts Receivable, Credit Control, VAT, Tax, Statutory, US GAAP reporting, Global Projects, Continuous Improvement and IT Projects, in partnership with our Business Process Outsourcer, Accenture, to support Avery Dennison's operations. We are committed to fostering learning and career advancement opportunities within Finance as we continuously expand our service offerings. Equal Opportunity Employer Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other protected status. If you are unable to use our online application process due to a disability, please contact us to request an accommodation at . In the EMEA region, we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate, Unite, and our Mental Health group. Please visit our DE&I page to learn more about our Diversity, Equity & Inclusion approach. Pay Transparency Statement The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range, and in some circumstances may be above or below the range, based on various factors including but not limited to a candidate’s relevant skills, experience, education and training, and location, as well as the job scope and complexity, responsibilities, and regular and/or necessary travel required for the position, which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time, subject to applicable law.