Join Rentokil Initial as a Contract Accounting Assistant!Job Title: Credit Control OfficerLocation: Aranguez, Trinidad & TobagoReports To: Finance ManagerJob Type: 1-year contract (with potential to renew, based on company’s requirements)Job SummaryThe Accounts Receivable Officer is responsible for managing incoming payments, ensuring timelycollection of receivables, and maintaining accurate customer account records. The role plays a keypart in supporting the company’s cash flow while ensuring compliance with local statutory andfinancial regulations in Trinidad & Tobago.Key ResponsibilitiesInvoicing & BillingIssue accurate customer invoices in a timely mannerEnsure all invoices are supported by relevant documentation (contracts, purchase orders, service delivery reports, etc.)Maintain proper documentation for audit and statutory purposesCollections & Credit ControlMonitor accounts to identify outstanding balances in keeping with credit terms for all overdue accounts. All high-risk accounts should be escalated for review by ManagementFollow up on overdue accounts via phone, email, and formal statementsConduct targeted, in-person field visits to customer locations for overdue account reconciliation and collections when requiredNegotiate payment plans where necessary while maintaining customer relationshipsCash Receipting & AllocationReceipt all incoming payments (cash, cheques, bank transfers) and ensure payments are correctly applied to the invoices paidSecurely collect and transport physical payments (cash and cheques) from customer sites while adhering to company safety and handling protocolsReconcile payments against invoices and resolve discrepanciesInvestigate unidentified or short paymentsReconciliationsPerform regular customer account reconciliationsReconcile accounts receivable ledger to the general ledgerInvestigate and resolve discrepancies in a timely mannerPrepare accounts receivable aging reports and collection reports to assist with reconciliationsCredit ManagementAssist in assessing new credit requestsMonitor customer payment patterns and flag potential risksCompliance & AuditEnsure adherence to internal controls and financial proceduresSupport internal and external audit processesCollaborationWork closely with sales, operations and technical teams to resolve billing disputesSupport continuous improvement of receivables processesRequirementsWhat we are looking for:QualificationsAssociate’s or Bachelor’s degree in Accounting, Finance, or a related fieldPursuing or completed a professional qualification such as ACCA or CIMA is an assetMinimum of 2–4 years’ experience in accounts receivable, credit control, or a similar roleExperience with accounting software (e.g., Microsoft Dynamics – Business Central, iCabs,Credit Next/ OnGuard, or similar systems)Skills & CompetenciesStrong understanding of accounts receivable processes and credit controlExcellent communication and negotiation skillsStrong attention to detail and accuracyGood organizational and time management skillsProficiency in Microsoft Excel and accounting systemsKey AttributesHigh level of integrity and confidentialityStrong problem-solving and analytical skillsAbility to work independently and meet deadlinesCustomer-focused with a professional approach
Join Rentokil Initial as a Contract Accounting Assistant!
Job Title: Credit Control Officer
Location: Aranguez, Trinidad & Tobago
Reports To: Finance Manager
Job Type: 1-year contract (with potential to renew, based on company’s requirements)
Job Summary
The Accounts Receivable Officer is responsible for managing incoming payments, ensuring timely
collection of receivables, and maintaining accurate customer account records. The role plays a key
part in supporting the company’s cash flow while ensuring compliance with local statutory and
financial regulations in Trinidad & Tobago.
Key Responsibilities
Invoicing & Billing
- Issue accurate customer invoices in a timely manner
- Ensure all invoices are supported by relevant documentation (contracts, purchase orders, service delivery reports, etc.)
- Maintain proper documentation for audit and statutory purposes
Collections & Credit Control
- Monitor accounts to identify outstanding balances in keeping with credit terms for all overdue accounts. All high-risk accounts should be escalated for review by Management
- Follow up on overdue accounts via phone, email, and formal statements
- Conduct targeted, in-person field visits to customer locations for overdue account reconciliation and collections when required
- Negotiate payment plans where necessary while maintaining customer relationships
Cash Receipting & Allocation
- Receipt all incoming payments (cash, cheques, bank transfers) and ensure payments are correctly applied to the invoices paid
- Securely collect and transport physical payments (cash and cheques) from customer sites while adhering to company safety and handling protocols
- Reconcile payments against invoices and resolve discrepancies
- Investigate unidentified or short payments
Reconciliations
- Perform regular customer account reconciliations
- Reconcile accounts receivable ledger to the general ledger
- Investigate and resolve discrepancies in a timely manner
- Prepare accounts receivable aging reports and collection reports to assist with reconciliations
Credit Management
- Assist in assessing new credit requests
- Monitor customer payment patterns and flag potential risks
Compliance & Audit
- Ensure adherence to internal controls and financial procedures
- Support internal and external audit processes
Collaboration
- Work closely with sales, operations and technical teams to resolve billing disputes
- Support continuous improvement of receivables processes
Requirements
What we are looking for:
Qualifications
- Associate’s or Bachelor’s degree in Accounting, Finance, or a related field
- Pursuing or completed a professional qualification such as ACCA or CIMA is an asset
- Minimum of 2–4 years’ experience in accounts receivable, credit control, or a similar role
- Experience with accounting software (e.g., Microsoft Dynamics – Business Central, iCabs,Credit Next/ OnGuard, or similar systems)
Skills & Competencies
- Strong understanding of accounts receivable processes and credit control
- Excellent communication and negotiation skills
- Strong attention to detail and accuracy
- Good organizational and time management skills
- Proficiency in Microsoft Excel and accounting systems
Key Attributes
- High level of integrity and confidentiality
- Strong problem-solving and analytical skills
- Ability to work independently and meet deadlines
- Customer-focused with a professional approach
Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!
Rentokil Initial provides services that protect people and enhance lives.
We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.
We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!
Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.
We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.
Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.
Does this sound like the company for you? Have a look at our vacancies below!
