Credit Line Enablement Growth Analyst

Job description

About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role As the Credit Line Growth Analyst, you will drive sales performance by bridging training, content creation, and data analytics. In this role, you will own the end-to-end enablement process—designing and delivering impactful training programs, collaborating across PayJoy departments, and analyzing sales performance data to turn complex insights into actionable growth strategies. About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role As the Credit Line Growth Analyst, you will drive sales performance by bridging training, content creation, and data analytics. In this role, you will own the end-to-end enablement process—designing and delivering impactful training programs, collaborating across PayJoy departments, and analyzing sales performance data to turn complex insights into actionable growth strategies. Key responsibilities Sales Enablement & Content Design: Design and deliver training, onboarding, tools, and collateral for internal teams, partners, and store advisors. Commercial Productivity: Collaborate with sales teams to identify knowledge gaps among clients and staff. Commercial Support & Issue Resolution: Channel commercial needs to the corresponding areas (operations, product, support, training) and follow up on incidents. Commercial Feedback: Maintain a structured feedback channel, documenting field findings, prioritizing inputs, and proposing improvements to recurring friction points. Data Analytics & Reporting: Analyze sales data at scale (KPIs, KBIs, KKIs, KSIs), measure the ROI of initiatives and promotions, and present clear, actionable reports for decision-makers. Qualifications Associate's degree in Industrial Engineering, Business Administration, Finance, Economics, Marketing. 1-2 years in Sales or Marketing areas. Finance and Startup experience is a plus. High capacity for organization, communication, and relationships Analytical thinking and Problem-solving skills to analyze data, identify inefficiencies, and propose data-driven solutions for improvement, and to work with large and complex datasets. Ability to adapt quickly to changes in the work environment and priorities; and to adapt to learn new processes, concepts, and skills. Highly comfortable and proficient with Google Workspace (Google Slides, Sheets, Docs) and the Microsoft Office Suite (Excel, PowerPoint, Word). Benefits 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.Life insurance.Phone finance, Headphone, home office equipment and wellness perks.30 days of Christmas bonus.20 days paid Vacation.50% Vacation premium.13% Saving funds.$2,000 MXN monthly grocery coupons.$2,000 USD annual Co-working Travel perk.$2,000 USD annual Professional Development perk. PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. PayJoy Principles Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This roleAs the Credit Line Growth Analyst, you will drive sales performance by bridging training, content creation, and data analytics. In this role, you will own the end-to-end enablement process—designing and delivering impactful training programs, collaborating across PayJoy departments, and analyzing sales performance data to turn complex insights into actionable growth strategies.