Credits & Claims Controller

Job description

Shape Pacific demand planning for iconic global brands | Culture of conviviality & empowerment | Great career development | Barangaroo Office We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We hold one of the most prestigious and comprehensive brand portfolios in the industry with premium brands including: Absolut vodka, The Glenlivet Scotch whisky, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur and Mumm and Perrier-Jouët champagnes. The opportunity As our Demand Planner, you will lead and govern the Integrated Business Planning (IBP) cycle across Pernod Ricard Pacific for both the Market Company (Australia and New Zealand) and Global Travel Retail (GTR). You will shape and execute robust demand plans that optimise inventory, reduce stockouts, improve forecast accuracy, and support high levels of customer satisfaction. Reporting to the Integrated Operations Director – Pacific, you will play a key role in driving strategic alignment between Supply Chain, Commercial, Finance, Marketing, and key customers. This role requires strong analytical capability, commercial judgement, and the ability to influence across functions to deliver forward-looking supply chain strategies. This role is ideal for someone with demand planning, commercial, operations, or finance experience, who is highly analytical, collaborative, and confident working in a fast-paced environment. Tasks & Responsibilities Lead the monthly IBP demand planning cycle, including demand reviews, forecast sign-off, and reporting. Build and maintain rolling 24-month demand forecasts in Anaplan, incorporating innovation, NPD, supply risks, and market intelligence. Partner with Sales, Marketing, Finance, and Supply Chain to manage forecast accuracy, product lifecycle planning, and supply exceptions. Manage customer collaboration forums, including demand assumption alignment, out-of-stock mitigation, and allocation processes. Monitor forecast accuracy, identify key demand variances, and recommend actions to improve planning performance. What you will bring to the role 3–5 years’ experience in demand planning, supply planning, or integrated business planning (IBP) Background in supply chain, commercial, operations, or finance Strong forecasting, data analysis, and problem-solving skills Advanced Microsoft Excel skills and experience working with large data sets Experience with Anaplan, ERP systems, or FMCG / wine and spirits is preferred Conviviality: the Pernod Ricard Way Working at Pernod Ricard is all about igniting conviviality in all that we do. Derived from the French word, convivialité…it means human connection, authenticity, friendship, and fun. Conviviality is energy, spirit and charisma, and is a core philosophy around how we live and work at Pernod Ricard. Guided by our four core values ; we are team players, dream makers, trailblazers, movers and (cocktail) shakers. We have a passion for living life to the fullest, making new friends every day, and realizing our potential as people and as a business! We know that happiness at work starts with that feeling of belonging you get from an inclusive culture where being uniquely you is celebrated. Our values are lived, they drive our behaviours, and it’s what brings our culture to life. Our work philosophy celebrates the magic of human connection with the flexibility needed to provide one's most meaningful contribution. We offer a flexible work policy, with most of our positions offering a hybrid option with flexibility to work remotely 2 days a week. Our mix of benefits Product allowance | Hybrid and flexible working | Summer hours | Employee Assistance Program | Generous parental leave policy | Career development | Office drinks & events | Inclusive culture ERG | Joining and contributing to an Inclusive workplace As Créateurs de Convivialité, we are committed to better reflect the richness of our society, the marketplace, and communities in which we operate. We believe that it is the best way to build effective teams, understand our consumers by market and sustainably grow our business. Pernod Ricard is part of Forbes World’s Best Employers and has been recognized by Equileap among the top 100 Employers for Gender Equality. As a skills-based organization, we ensure fair processes and equal opportunities for all candidates and team members by assessing your skills against role expectations. We recognize that some of you might need extra support with your application, require accommodations or special arrangements for your interview, if this is the case, please contact us, we would be delighted to support you and welcome your application. Job Posting End Date: Target Hire Date : 2026-07-01 Target End Date : 2026-07-02