Crisis Care Clinician

Job description

BEHAVIORAL HEALTH URGENT CARE CLINICIAN • Position Overview: Monroe Community Mental Health Authority seeks a licensed master's-level clinician to provide crisis intervention and stabilization services in a behavioral health urgent care setting. The role focuses on individuals experiencing acute mental health crises who do not require emergency room care. This is a fixed daytime schedule supporting stabilization and safety planning. • Key Responsibilities: • Conduct comprehensive crisis assessments for individuals presenting to behavioral health urgent care • Provide de-escalation and supportive intervention for acute mental health crises • Develop safety plans and stabilization strategies in collaboration with clients • Assess medication-related concerns and coordinate with prescribers when necessary • Work with children, adolescents, and adults experiencing behavioral or psychiatric emergencies • Provide crisis support for individuals experiencing medication issues or behavioral challenges • Document all clinical interactions according to agency policy • Collaborate with team members and external providers • Maintain a calm, professional demeanor in high-stress situations • Adhere strictly to clinical policies and scope of practice • Required Qualifications: • Master’s degree in Social Work (MSW) or related field; Licensed Professional Counselor (LPC) or equivalent master’s-level licensure • Valid Michigan state licensure (full, limited, or provisional licenses accepted) • Ability to remain calm and compassionate with individuals in acute distress • Strong interpersonal and communication skills • Ability to assess risk and develop appropriate safety interventions • Commitment to ethical practice and policy compliance • Experience managing crisis situations with composure and professionalism • Availability to work fixed Monday–Friday schedule (11:00 AM–7:00 PM) • Desired Qualifications: • Experience working in urgent care or emergency mental health settings • Background working with children or families in behavioral crisis • Experience with safety planning and de-escalation techniques • Knowledge of crisis stabilization approaches • Compensation & Benefits: • Salary: Pay Grade 10, $33.46–$41.83/hour (based on experience and union steps) • Health insurance: Begins on Day 1 • Retirement: 17.2% of base earnings annually through dual 401(k) plans (fully vested from Day 1) • Vision & dental: 100% employer-paid • Additional benefits: Life insurance, short- and long-term disability at no cost to employee • Time off: 2 weeks initial vacation (with 5 days paid upfront), sick days, personal days, accruing additional time with tenure • Student Loan Forgiveness: Eligible for government loan forgiveness program (federal employer) • Work schedule: 37.5 hours/week, Monday–Friday, 11:00 AM–7:00 PM • Physical & Environmental Demands: • Ability to work in a clinical urgent care environment with individuals in acute distress • Comfort managing challenging interpersonal situations • Emotional resilience and professional composure under pressure • Openings: 1 position available • Selection Process: Candidates will participate in interviews with the program supervisor, program director, and potentially 1–2 additional staff members. Monroe CMHA will conduct credential verification and background checks. Typical hiring timeline: 1–3 weeks depending on candidate responsiveness. • Important Note: These positions require passion for direct mental health crisis intervention and a willingness to work non-traditional hours. Strong policy compliance, ethical practice, and maintaining appropriate professional boundaries are essential for success. #Monroe #LI-PROMOTED #LI-Onsite