Crisis Center Admissions and Billing Specialist

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Position Summary The Crisis Center Admissions and Discharge Coordinator provides direct services to patients in the 23-Hour Crisis facility and the Residential Site for Crisis Stabilization, with an emphasis on admission and discharge planning and aftercare follow up. These services will be provided to high-risk adults with a diagnosis of substance use disorder or mental health. This job description does not suggest or imply that these are the only duties to be performed by this employee. This person will be required to follow other instructions and to perform other duties assigned by the Program Administrator. This position is part of the administrative leadership team within the crisis facility. Duties and Responsibilities As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services. Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by: Understanding and empathizing with client needs Surpassing client expectations Demonstrating a high level of integrity Exhibiting compassion and commitment Advocating for social justice Taking pride in individual work as well as that of the team Continually learning to stay current with industry standards, best practices and technology As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides screening and evaluation of individuals and refers them as needed to other treatment/service programs as are available in the facility and in the community. Provides screening and evaluation of psychological, social, and emotional problems and works under the direction of the Clinical Supervisor to refer clients to other treatment / service programs in the facility and in the community as needed. Coordinates thorough discharge plan with the patient, family and community agencies. Provides ongoing follow up with each patient post discharge and assist with linkage or referral to additional resources as needed. Coordinates and cooperates with staff or other agencies and organizations in order to expedite treatment for each patient and for their continuum of care. Attends regular staff meetings and in service training for clinical personnel. Maintains accurate and current records on each patient in accordance to ASAM and according to the facility's procedure for patient records. Performs other related tasks as assigned by the Program Manager/Clinical Supervisor. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served. Demonstrates knowledge of the principles of growth and development over the life span. Responsible of the coordination of the patient’s next level of care. Collaborates with Peer Support Specialists and Mental Health Clinicians to assess clients’ needs prior their discharge. Develop, coordinate, and implement safe, timely discharge plans for individuals exiting the crisis stabilization unit. Ensures the discharge plan aligns with the client’s treatment goals, safety considerations, and support systems. Facilitates referrals to outpatient behavioral health providers, substance abuse treatment centers, housing, medical care, or other community resources. CONDITIONS OF EMPLOYMENT This person must sign an oath of permanent confidentiality covering all patient relate information. This person must pass a Background Check and Washington State Patrol. This person must comply with all ethical standards of Sea Mar and as required by DOH. The person in this position shall have no history or evidence of alcohol or other drug misuse for a period of three (2) years immediately prior to the date of employment at the facility, and no misuse of alcohol or other drugs while employed at this center. This person must complete an annual clinical competency test as applicable. The Supervisor shall sign and date the job description to affirm the validity of the information herein. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before clients or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Education and Experience, Certificates, Licenses, Registrations, and Medical Screening EDUCATION and EXPERIENCE Bachelor’s degree or higher education is required (Psychology, Sociology, or Human Services preferred) with minimum of three years of experience that is relevant to the primary responsibilities of this position. Requires experience working with individuals in crisis. ADDITIONAL REQUIREMENTS Must possess a current First Aid Certificate Pre-hire and annual employee health screening is required. Must pass a TB test at time of hire, and annually thereafter. Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear a mask at all times during the flu season. Must have a valid Washington State driver's license This position must obtain a CPR certificate within 90 days of hire date and is required to maintain a current CPR certificate throughout employment. Must be fully vaccinated for Covid-19. Only exception is for employees with a medical or religious exemption approved by Administration. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Hourly - Hourly Plan, 33.65 USD Hourly What We Offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it’s a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours or more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 24 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. Sea Mar is an equal opportunity employer. Please visit our website to learn more about us at . You may also apply thru our Career page at this link.