CRM - Campaign Management Specialist

Job description

Metyis is growing! We are looking for a CRM - Campaign Management Specialist with 3-5 years of relevant experience for a full-time position to join our Digital Commerce team at our Digital Campus in Porto. Who we are We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients. Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the-art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services. This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide. What we offer Develop your professional career working with one of the major brands in the fashion industry Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics Driving high-impact insights enhancing decision-making across the entire organization Driving brand equity and digital sales through enhanced digital experiences Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change Become part of a fast-growing international and diverse team What you will do As a CRM Campaign Management Specialist, you will play a key role in planning, executing, and optimizing campaigns across multiple channels, ensuring timely delivery and alignment with brand guidelines. You will monitor campaign performance, analyze data, and provide actionable insights to improve results In addition, you will act as the Business Owner for AEM-related topics, gathering requirements, prioritising tasks, and collaborating with technical teams to drive forward new developments, functionalities, and process improvements You will work supporting the team by troubleshooting operational issues and ensuring smooth execution. By providing guidance, training, and mentorship, you will foster a culture of continuous learning while staying up-to-date with platform updates and best practices What you´ll bring Bachelor’s degree in Marketing, Communications, Information Technology, or a related field Proven experience as a Campaign Manager or in a similar role, with hands-on expertise in Content Management and Campaigning tools (preferably AEM and Braze) Tech-savvy mindset, with the ability to support platform-related operational issues and questions Experience acting as a Business Owner or managing requirements and priorities for technical teams Excellent communication and interpersonal skills, with the ability to train and support colleagues Strong organizational skills, able to manage multiple stakeholders and projects simultaneously Analytical mindset with the ability to interpret data and optimize campaign performance Basic knowledge of HTML, CSS, or other web technologies Familiarity with Agile methodologies and tools (e.g., Jira, Confluence) Experience in the fashion, retail, or luxury goods industry is a plus At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.