CRM Specialist

Job description

Join Our Winning Team! Are you a CRM marketing expert looking for an exciting opportunity in a fast-growing, high-energy environment? We’re seeking a CRM Specialist to enhance player engagement, optimize campaigns, and drive customer loyalty. If you thrive in the online gaming industry (casino, sportsbook) and have a data-driven mindset, we’d love to hear from you! Why Join Us? ✅ Fast-Paced Growth – Be part of an industry leader expanding rapidly, offering exciting career opportunities. ✅ Innovative & Creative – Your ideas are valued, and we encourage out-of-the-box thinking. ✅ Collaborative Team – Work alongside skilled professionals passionate about excellence. ✅ Learning & Development – Continuous growth opportunities to enhance your expertise. ✅ Engaging Projects – Take on impactful projects that challenge and inspire you. What You’ll Do 🎯 Campaign Execution & Optimization Plan, execute, and optimize multi-channel marketing campaigns for casino and sportsbook. Ensure all content is consistent, engaging, and aligned with brand strategy. 📊 Performance Tracking & Reporting Analyze key CRM metrics, including player engagement, retention, and conversion rates. Provide data-driven insights to improve future campaigns. 📩 Automation & Segmentation Maintain and optimize automated customer journeys across multiple touchpoints. Ensure precise audience segmentation for maximum campaign effectiveness. 🤝 Cross-Team Collaboration Work closely with legal, design, copywriting, and marketing teams to develop high-impact campaigns. Partner with the Head of CRM to ensure a seamless customer experience. 🛠 Technology & Tools Utilize advanced CRM tools and platforms to enhance engagement strategies. Ensure email and messaging campaigns are tested and optimized before launch. What We’re Looking For 🔹 Language Skills – Fluent in Romanian & English. 🔹 Experience – 2+ years in CRM marketing, ideally within sports betting or casino. 🔹 Data-Driven – Strong analytical mindset with experience in campaign analysis & optimization. 🔹 Tech-Savvy – Proficient in CRM software, MS Office (Excel), HTML, and email platforms. 🔹 Highly Organized – Ability to manage multiple campaigns and meet deadlines. 🔹 Proactive & Innovative – A self-starter with a passion for continuous improvement. What’s In It for You? 🌟 Competitive Salary & Benefits – Above-market pay plus attractive perks. 🌟 Private Medical Insurance – Your health matters to us! 🌟 Team Events & Perks – Team buildings, social hangouts, and more!