CRO Manager | Betty CA

Job description

**About Us:**Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming. Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry. Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else. **Our Values:** - **We are honest** - we value honesty in all aspects. - **Bring the Olives** - we offer premium customer experience. - **Think Big** - we believe in always striving for more **About the role:** *We're looking for a senior, hands-on CRO Lead to own the acquisition funnel - from a visitor's first landing through to their first deposit. This is an individual-contributor role focused on execution: you design the experiments, spec them for a shared development team to build, and measure the results yourself. Your flagship goal is getting more people who start registering to finish, across all three platforms: iOS app, Android app, and Web.* **Key Responsibilities** - **Own registration completion, by platform (flagship):** drive registration-start to registration-complete on iOS app, Android app, and Web, diagnosing and fixing each flow on its own terms, including Ontario identity-verification friction. - **Own visit to registration-start:** optimize the home and landing pages so more visitors begin registering, tailoring the experience by traffic source, campaign, and device where it moves the number. - **Own deposit conversion:** reduce friction on the path from registration to first deposit, working with Payments on methods and flow. - **Own the experiment pipeline:** turn funnel data into hypotheses, design A/B and multivariate tests, write clear specs for the development team, and prioritize hard so the highest-impact tests ship first. - **Own measurement and honest read-outs:** set success metrics and guardrails before each test, keep tracking clean (GTM and/or Segment), analyze in GA and Tableau, and keep a library of validated learnings so the team stops re-testing settled questions. - **Own reporting and stakeholder alignment:** present test plans, results, and recommendations to the business, and align marketing, product, design, and dev behind the roadmap. **Requirements:** - Experience optimizing across both web and native mobile apps (iOS and Android), with a clear understanding of how registration and payment flows differ across them. Familiarity with KYC or identity-verification friction is an advantage. - 6+ years hands-on in CRO or experimentation, with a track record of measurable funnel improvements in a fast-paced, digital-first business. Online gaming, fintech, or e-commerce experience is a strong plus. - Strong experiment design: A/B and multivariate testing, sample sizing, guardrail metrics, and the discipline to read results honestly, including when a test is inconclusive. - Hands-on analytics: GA and Tableau, with clean event tracking via GTM and/or Segment. You can measure your own tests end to end. - Comfortable designing experiments and specifying them clearly for engineers to build, then owning the analysis. - A real grasp of user behavior, UX, and the psychology of decision-making, applied to sign-up and payment flows. - Strong communication and the ability to influence cross-functional teams, since development support is shared across priorities. - A results-oriented mindset that balances rigorous thinking with shipping. SQL is an advantage, and familiarity with AGCO / Ontario iGaming rules is an advantage. **What we offer:** - Competitive salary - Performance-based bonus - Career and skills development opportunities - Fun and collaborative team environment - New modern office space