Are you a fluent Croatian speaker? Become a key player in delivering outstanding support to our world-class accommodation partners in Greece! Responsibilities:Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issuesBe the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.Provide accurate, valid, and complete information by using the right tools, methods, and processes. Ensure a high level of partner service and a positive partner experience RequirementsNear-native or native level of Croatian language with strong English language skills.Experience in customer support or service industry would be a plus.Confident and engaging phone manner, with the ability to handle inbound and outbound calls.Strong organizational skills.Goal-driven, self-motivated, and proactive in achieving personal and team objectives.This role can be on-site or remote, depending on discussion.Eligible to work and live in Greece (EU citizenship/passport or valid work permit for Greece)BenefitsCompetitive entry-level salary14 salaries per year€50/month in meal vouchers + Monthly performance bonuses8 month contractRelocation support (flight ticket to Athens, 2 weeks of accommodation)Private medical insurance25 days annual leave per year
Are you a fluent Croatian speaker?
Become a key player in delivering outstanding support to our world-class accommodation partners in Greece!
Responsibilities:
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
- Provide accurate, valid, and complete information by using the right tools, methods, and processes.
- Ensure a high level of partner service and a positive partner experience
Requirements
- Near-native or native level of Croatian language with strong English language skills.
- Experience in customer support or service industry would be a plus.
- Confident and engaging phone manner, with the ability to handle inbound and outbound calls.
- Strong organizational skills.
- Goal-driven, self-motivated, and proactive in achieving personal and team objectives.
- This role can be on-site or remote, depending on discussion.
- Eligible to work and live in Greece (EU citizenship/passport or valid work permit for Greece)
Benefits
- Competitive entry-level salary
- 14 salaries per year
- €50/month in meal vouchers + Monthly performance bonuses
- 8 month contract
- Relocation support (flight ticket to Athens, 2 weeks of accommodation)
- Private medical insurance
- 25 days annual leave per year
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
