CTC Cash App Associate Specialist

Job description

Job Purpose and Impact Employment Type: 1-Year Contract Shift : 12:00 PM to 9:00 PM IST (EMEA Support) In this role, you will execute moderately complex operational activities for Various businesses or functions across a designated regional process. In this role, you will handle interactions with multiple business units in various countries, as well as multiple banks, complex cash application processes and procedures. Key Accountabilities Lead various Credit to cash activities, which includes processing Cash application, process intercompany transactions, handle retentions and month close activities. Investigation of open items and aged items and ensure timely resolution and escalation of open items. Responsible for Cash app KPI Metrics and month end reporting activities. Review and standard operating procedures are updated and maintained on a timely basis for any changes to the processes. Apply a comprehensive understanding of operational practices, procedures, and internal controls to identify areas of improvement across a business unit or function. Develop and maintain established relationship with Stakeholder counterparts. Ensure all financial close activities are completed timely and in accordance with timelines, guidelines, and policies. Collaborate with cross-functional teams to ensure all month end activities are completed on time. Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff. In depth understanding of ERPs such as SAP, JDE & NIS. Required Qualifications Qualifications Bachelor's degree in a related field or equivalent experience. Confirmed analytical, problem solving and decision-making skills. Other minimum qualifications may apply. Preferred Qualifications Experience with process migration and creation of process maps and standard operating procedures. Project management experience. Business relationship management or business analyst position experience. Knowledge of continuous improvement methodologies.