Customer Acquisition Sales for Beauty Salons - Rakuten Beauty Department (Rakuten Beauty) (C&M)

Job Description: Department Overview Rakuten Beauty Department Our mission is to empower Rakuten members and salons nationwide through beauty, operating the salon reservation site ‘Rakuten Beauty’. Although the beauty market is oligopolized by competitors, Rakuten Beauty enjoys high expectations from salons and sustained growth in affiliated stores, backed by the Rakuten Group's member base and powerful ecosystem, including Rakuten Points. Aiming for the further development of the beauty industry, we also engage broadly in initiatives such as disseminating market trends, planning and operating beauty events and awards, and promoting sustainability to address industry challenges. We also serve as team sponsors for the Rakuten Eagles and Vissel Kobe, continuing to reach a wide range of users through collaborative projects. Would you like to join us in our grand goal of “transforming the beauty industry and delivering beauty and vitality to more people”? Position: Why We Hire Rakuten Beauty continues to grow rapidly, driven by the recent expansion of the beauty market and strengthened integration with the Rakuten ecosystem. To further expand our business and capture market share, we are recruiting new members to strengthen our new business development sales team. Use your sales skills to drive Rakuten Beauty's growth and create new value in the beauty industry. Attractiveness - A culture valuing challenge and collaboration: We foster a bottom-up environment where each member's opinion is respected, and good ideas are actively adopted. The business head maintains close proximity to members, enabling lively exchange of opinions. - High awareness of productivity improvement: Specialized Salesforce and RPA engineers are permanently stationed within the business unit, driving daily operational improvements. By automating routine tasks, sales representatives can focus more on proposal activities. - Diverse Career Paths: Precisely because we are not a large organization, all functions essential for business operations—including sales, marketing, UX, business strategy, and service management—are integrated within the unit. You can leverage experience gained in sales to pursue broad career paths, such as marketing or business planning, in the future. - Significant autonomy and opportunities for challenge: Each individual has considerable autonomy. We respect the desire to take initiative, such as volunteering to drive projects forward, fostering an environment that encourages challenge and growth. - An environment where women thrive: We have a high return-to-work rate after maternity/childcare leave, with many members actively contributing on the front lines upon their return. We support flexible working arrangements tailored to individual life stages. Position Details This role involves acquiring new salon partners to increase listings on Rakuten Beauty. Primarily through phone calls and Zoom meetings, you'll introduce Rakuten Beauty's appeal to beauty salons and promote their listings. You'll also make proposals tailored to seasonal and trend changes, creating opportunities to connect with new salons. This position is ideal for those motivated by “wanting to contribute to the beauty salon industry” and “finding fulfillment in achieving goals” By communicating directly with busy salon owners daily to propose listings, you'll develop strong proposal skills and the drive to achieve targets. Mission Your mission is to collaborate with your team and internal/external partners to secure a competitive number of listings on Rakuten Beauty. Specific Responsibilities 1) Acquiring new listings through phone/Zoom meetings Approach beauty salons via phone or Zoom to introduce Rakuten Beauty's customer attraction power and service offerings. Communicate the benefits of listing and aim to secure contracts. Example: Explain Rakuten Beauty's advantages to newly opened salons or those using other services, encouraging them to start listing. 2) Providing Information and Proposals to Boost Listing Motivation Based on beauty industry trends and seasonal events, provide information and usage plans that help salons effectively attract customers through Rakuten Beauty. Example: Present customer acquisition methods aligned with event periods like Valentine's Day or Christmas to connect them to listing on Rakuten Beauty. 3) Creating Materials and Presentations Support the salon's decision to list by creating explanatory materials and delivering effective presentations via Zoom. Example: Prepare materials clearly explaining Rakuten Beauty's success stories and post-listing support system to approach negotiations. Work Environment Organizational Structure - Number of Staff: 5 employees + approximately 20 affiliated with partner companies - Age Range: Primarily in their 20s and 30s Mandatory Qualifications: - Experience proactively committing to and achieving clear numerical targets in sales or marketing roles - Basic PC skills (Word, Excel, PowerPoint) Desired Qualifications: - Individuals interested in the beauty industry - Individuals who can think and act from the perspective of both customers and the business as a whole - Individuals who enjoy change and excel at executing tasks quickly - Individuals who can efficiently and effectively handle multiple tasks simultaneously Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Additional information on English Qualification TOEIC Score exceeding 800 (or similar level of English ability or a University Degree earned in an English-speaking country) Proof of eligibility is required by the timing of the offer letter. If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by our company, during selection process is required. Rakuten Group, Inc. Homepage Link - Benefits: - Recruitment Information: * Employment type is detailed - Rakuten Culture: #business #consultingsales #commerce #RakutenBeauty