Customer Analytics Internship

Job description

At Bynder, we don’t just store creative assets; we enable brands to deliver exceptional content experiences that drive business impact. In an era of exploding content volume and complexity, the world’s most iconic brands, including Spotify, Campari, and Lacoste, trust Bynder as their single source of truth for creative content. Our industry-leading DAM platform serves as the strategic engine for brand governance and control. We are leading the shift from management to AI-powered content orchestration. By integrating human-led, customizable AI Agents directly into our enterprise-grade infrastructure, we enable brands to augment their workforce and intelligently automate high-effort workflows without sacrificing brand integrity. We turn creative content into intelligent assets that accelerate personalization and drive measurable business outcomes. Ready to grow your career by helping the world’s leading brands deliver exceptional content experiences? Join our global team of 600+ ‘Byndies’ and help 4,000+ organizations work smarter with their content. Explore this opportunity and apply now to join our team. ABOUT THE ROLE: Bynder is looking for our next Customer Analytics Intern to join our Customer Insights team within the wider Revenue Operations department. The team is responsible for turning commercial and platform usage data into strategic insight — supporting board-level reporting, product strategy, and customer success decisions across the business. As an Intern, you'll work closely with our Customer Insights Lead on real analyses that inform how Bynder's leadership understands customer behavior, product adoption, and revenue growth. WHAT YOU WILL DO: - Validate, clean, and structure data from Salesforce, the Bynder platform, and other internal and external sources to ensure accuracy and consistency - Support manager on ad hoc analyses requested by Sales, Customer Success, and other teams — surfacing customer, usage, and commercial trends that help the business understand the performance of key products and features - Support efforts to understand and drive customer health, helping identify usage patterns and signals that indicate risk or opportunity across the customer base - Maintain & improve a core set of dashboards that give key stakeholders reliable, on-demand access to the insights they need, whenever they need them - Help to maintain a clear, documented set of core metric definitions to improve data consistency, transparency, and trust across teams - Support preparation of the Quarterly Insights Review — a forum bringing together stakeholders from Product, Sales, Product Marketing, Marketing, and Customer Success to review and discuss high-level customer and product trends - Proactively flag data quality issues and suggest improvements to how metrics are tracked and reported WHAT YOU HAVE: - You need to be enrolled in a Dutch university throughout the whole duration of the internship - You need to be based in The Netherlands already - Availability for a 6-month, full-time internship starting October 2026 - Strong Excel skills and comfortable working with data; - Strong communication skills and ability to explain data in a clear way - Basic knowledge of BI tools (Power BI, Tableau, ThoughtSpot, or similar) is a plus - Fluent English skills, both written and spoken - Proactive, curious, and eager to ask questions and share ideas - Collaborative mindset and willingness to support teammates - Enthusiastic about learning how Revenue Operations drives growth in a global SaaS company WHY YOU'LL LOVE BYNDER! At Bynder, innovation is in our DNA. We've worked hard to build an environment that promotes creative thinking and self-initiative within a culture of fun. It’s common to find colleagues hanging out after work - if you believe in "be nice, work hard, have fun", you'll have an office full of friends. WHAT WE OFFER: - Work experience on a global level - Paid internship - The chance to be part of a young and ambitious team - On-the-job training - Personal development - A broad scope of responsibilities - Free lunch available every day OUR COMMITMENT: Bynder Love is the principle that guides the way we grow our teams, support our employees, and celebrate our differences. At Bynder we strive to create a culture that embraces every Byndie because differences in background, experience, and perspective makes Bynder even better. At Bynder a diverse, inclusive, and equitable workplace is one where all employees, whatever their ethnicity, color, sex, age, religion, disability, sexual orientation, gender identity, national origin or physical and mental ability are valued and respected. Our commitment is for all Byndies to have the freedom to be their true authentic selves. Just as we are never finished innovating, Bynder’s dedication to being An Even Better Bynder is a constant, evolving commitment that includes education, listening, and action.