Who are we?Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.About the Role:Office and Home based.5-day work per week (shift basis, including evening, weekend and/or public holiday).Shift hours (7am-4pm / 10am-7pm / 4pm-1am / 7pm-4am / 10pm-7am).Fresh graduate are also welcome.Responsibilities:Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries.Liaise with Logistics, After Sales Service and global boutiques on daily basis.Follow up the offline store enquiries and complaints.Other ad-hoc projects assigned by the manager.RequirementsMinimum 1 year relevant experiences in customer service/ luxury retail field.Proficient with MS Office.French speaker is a must. Fluent in English. fluency in French will be a bonus.Able to work independently with minimal supervision.Strong sales-oriented mindset.Proactive, patient and committed.Great communication and interpersonal skills.Immediately available is highly preferred.This role is based in Hong Kong. Working Holiday Visa Holder is most welcome to apply!BenefitsWhy Join APM?• Global, Dynamic Team: Diverse and energetic workforce.• Growth Opportunities: We support your professional development.• Collaborative Culture: Teamwork and open communication.• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.Don't wait to join APM Monaco! Click on APPLY NOW!
Who are we?
Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
About the Role:
- Office and Home based.
- 5-day work per week (shift basis, including evening, weekend and/or public holiday).
- Shift hours (7am-4pm / 10am-7pm / 4pm-1am / 7pm-4am / 10pm-7am).
- Fresh graduate are also welcome.
Responsibilities:
- Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries.
- Liaise with Logistics, After Sales Service and global boutiques on daily basis.
- Follow up the offline store enquiries and complaints.
- Other ad-hoc projects assigned by the manager.
Requirements
- Minimum 1 year relevant experiences in customer service/ luxury retail field.
- Proficient with MS Office.
- French speaker is a must.
- Fluent in English. fluency in French will be a bonus.
- Able to work independently with minimal supervision.
- Strong sales-oriented mindset.
- Proactive, patient and committed.
- Great communication and interpersonal skills.
- Immediately available is highly preferred.
This role is based in Hong Kong. Working Holiday Visa Holder is most welcome to apply!
Benefits
Why Join APM?
• Global, Dynamic Team: Diverse and energetic workforce.
• Growth Opportunities: We support your professional development.
• Collaborative Culture: Teamwork and open communication.
• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.
Don't wait to join APM Monaco! Click on APPLY NOW!
APM Monaco is a leader in the global fashion jewelry market.
It started with a female founder and her son in Monaco, Monte-Carlo, in 1982. Ariane and Philippe Prette were key manufacturers in gold, diamonds, and other precious stones for acclaimed jewelers around the world.After 30 years of steadfast commitment and deep-seated expertise within the industry, Philippe Prette, the current CEO, alongside his wife Kika Prette, as the Creative Director, launched the APM Monaco brand in 2012. Their vision came to life because of their combined experience in the jewelry and fashion industries.
APM Monaco, with its heritage rooted in Monaco and operational headquarters in Hong Kong, has expanded to include a global workforce of over 2,000 individuals. Our production facilities in China place a strong emphasis on environmental responsibility, utilizing recycled silver and alloys to align our manufacturing processes with our dedication to sustainability.
APM Monaco's jewelry is offered in over 39 countries, with availability at more than 442 retail points. Check out our collections and latest pieces on apm.mc
