Customer Care Executive

Job description

# Customer Care Executive > Teleport · Chatuchak, Thailand (Hybrid) · Full-time · Posted 2025-06-09 **Workplace:** hybrid **Department:** Operations ## Description - Respond to customer queries promptly and professionally - Communicate solutions and information to merchants and consumers effectively - Route escalations to the appropriate channels - Engage in training and development initiatives to improve technical and soft skills - Ensure timely follow up and ensure exceptional service to meet the overall business goals ## Requirements - Will be required to work rotating shifts, including weekends and public holidays - Good to have previous experience in providing exceptional customer service - Strong background in logistics, both air and road transport is a plus - Experience in e-commerce and start-up environments will be highly advantageous - Proficiency in using various communication channels such as E-mail, Chat, and Social Media - Fresh grads are welcome to apply - English proficiency is a MUST ## Apply [Apply at Teleport](https://apply.workable.com/teleport-careers/j/74531ABDE1/apply) --- Powered by [Workable](https://www.workable.com)