Customer Demand Planning Team Leader

Job description

Manages and supervises the Customer Demand Planning org unit according to defined objectives and KPIs Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery Takes responsibility for standard & governance adherence and process execution Leads the direct reports in the area of responsibility Plans the regular team activity in order to cover all the activity stages and reply to all the requests received Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Supports the management of customer relationship (RFQ, understanding demand, red alerts, SC disruptions) Responsible for the validation of the MPS inside the production facility Ensures OTIF deliveries, respecting customer demand at the optimum cost level Educational Background: Bachelor's degree in Engineering, Supply Chain Management, or a related field. Years of Experience: 5–8 years of relevant experience in operations, manufacturing, or a related environment, including proven supervisory experience as a Team Leader, Segment Leader, or similar role. KPI & Performance Management: Strong experience in monitoring operational KPIs, service delivery, and team performance against defined targets. Process Management & Continuous Improvement: Good understanding of process execution, operational procedures, and proactive identification of improvement opportunities. Problem Solving & Decision-Making: Strong analytical and decision-making skills with the ability to handle operational issues effectively and independently. Leadership & Stakeholder Management: Strong leadership and communication skills with the ability to set clear objectives, manage direct reports, and coordinate effectively with customers and internal stakeholders. Language: Good command of English (both written and spoken) with strong professional communication and reporting skills. People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. LEONI Wiring Systems Egypt S.A.E. LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025. The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.