Customer Development Assistant Manager

Job description

Job Description: 1. Customer Relationship Management Maintain daily communication and relationship with the procurement and procurement assistant teams at Busy Ming Group headquarters, building a stable and trust-based partnership Respond promptly to client needs, coordinate internal resources to resolve issues, and enhance client satisfaction 2. Product Sampling & Listing Follow-up Manage the sampling process for new and key products to Busy Ming Group headquarters, follow up on sample review, collect feedback, and drive adjustments and optimization Oversee the entire product listing process, including quotation, negotiation, contract signing, and system data entry, to ensure smooth product launch Track post-launch sales performance and provide timely market feedback 3. Daily Supply Chain Operations Follow up on daily supply chain tasks including order processing, shipment arrangement, and delivery confirmation to ensure stable supply Coordinate and resolve after-sales issues such as near-expiry products, returns/exchanges, and quality complaints Monitor inventory turnover and work with the client on replenishment plans to avoid stockouts or overstock 4. Business Target Achievement Assist the team in developing sales plans and promotional strategies for the Busy Ming channel Track monthly/quarterly/annual sales target progress, analyze data, and propose improvement recommendations Support execution of promotional activities, display optimization, and other in-store sell-through initiatives 5. Other Responsibilities Collect competitive intelligence within the channel and produce regular analysis reports Complete other tasks assigned by the supervisor / Requirements Qualifications Bachelor's degree or above, any major 2+ years of working experience; FMCG / food & beverage industry experience preferred Experience in KA account management, channel operations, or supply chain management preferred Based in Changsha; willing to travel occasionally Core Competencies Smart & adaptable : Strong learning ability, can quickly grasp business logic and client needs; flexible in problem-solving and able to find practical solutions when issues arise Strong communication & coordination : Skilled at interpersonal communication, able to build good relationships with people at different levels and of different personalities; clear and structured in expression Highly execution-oriented : Reliable and thorough, takes ownership and follows through on tasks proactively; no procrastination or passing the buck Detail-oriented : Strong control over numbers, processes, and details; able to maintain accuracy in day-to-day work with multiple moving parts Good stress tolerance : Able to thrive in a fast-paced environment, staying organized and efficient when handling multiple tasks in parallel Result-driven : Business-minded, focused on target achievement, and willing to take ownership of results Nice-to-Have Experience working with or at Busy Ming Group (Busy Snack / Zhao Yiming Snack), other snack retail chains, or bulk discount retail channels Background with brand owners or distributors in the food, beverage, or snack industry Familiarity with ERP / inventory management systems; proficient in Excel for data analysis Some negotiation experience and commercial acumen