Customer Enablement & Training Specialist

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term career. **Job Title: Customer Enablement & Training Specialist Location: Remote Time Zone: US Time Zone** **About the Role** We are looking for a **Customer Enablement & Training Specialist** to help enterprise marketing teams successfully adopt a modern workflow and automation platform. This role combines **training, onboarding, and marketing operations**. You will guide new customers through onboarding, run client training sessions and cohort programs, and build playbooks that make adoption simple and repeatable. The ideal candidate is a **natural teacher and enabler** who enjoys helping marketing teams master technical workflows and use them to drive real business outcomes. **What You’ll Do** - Deliver **training sessions, onboarding programs, and cohort-based workshops** for enterprise clients. - Own customer onboarding from first login to full adoption. - Translate **technical workflows** into simple, actionable steps for marketing and *content* teams. - Build and maintain **enablement playbooks** to scale customer success. - Support inbound marketing operations, including **CRM workflows, campaign automation, and reporting** (HubSpot or similar). - Partner with marketing and content teams on **SEO and content enablement projects**. **Requirements** - **2+ years in marketing operations, customer success, or product enablement**, ideally within SaaS or agencies. - Hands-on experience with **HubSpot or other CRM/marketing automation platforms**. - Proven experience running **client-facing training sessions, onboarding, or workshops**. - Strong foundation in ***SEO*** **and** ***content*** **creation**. - **Proficiency in SQL and Python** (must be able to use both in workflows and training contexts). - Excellent communication skills with the ability to explain technical concepts to non-technical audiences. - A **teacher/educator mindset** who enjoys enabling others and building scalable processes. **Why This Role is Exciting** - Work directly with **enterprise marketing teams** at well-known global companies. - Develop high-demand skills in **AI-driven workflow automation**. - Be part of a **fast-scaling technology company** with strong market fit and funding. - Play a central role in helping modern marketers adopt cutting-edge technology. **Please NOTE** It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps — the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles. We connect top talent with vetted employers, competitive pay, and real growth opportunities.