Customer Engineer- Taichung, Linkou (International Talents Applied)

Job description

**Who We Are** Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. **What We Offer** Location: Linkou,TWN, Taichung,TWN You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our [benefits](https://hrportal.ehr.com/applied/). As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. **Customer Engineer – Taiwan Based** **| Recruitment Event (Penang, Malaysia)** Relocate to Taiwan and work at the heart of the world’s leading chip manufacturing hub. This event will be held in Penang, where selected candidates will be hired for **Taiwan-based roles**. **Event Details** - **Date:** 18 or 19 July 2026 - **Location:** Penang, Malaysia (Exact venue will be shared with shortlisted candidates) - **Work Location:** Taiwan – Taichung / Linkou **Build Your Career in Taiwan’s Semiconductor Industry** Are you ready to launch your career in one of the world’s most advanced semiconductor hubs? Applied Materials is hosting an **exclusive on-site hiring event in Malaysia** for Taiwan-based engineering roles. This is your chance to meet our hiring team, fast-track your interview process, and explore an exciting international career. **Why Join This Opportunity?** - Work in Taiwan — one of the world’s leading semiconductor hubs - **Visa sponsorship & relocation package fully provided** - **Attractive salary package – from TWD 1.2M+ annually (~MYR 170K+)** - Structured training and global career development opportunities - Work with cutting-edge semiconductor equipment and technologies - Join a stable, global company with strong growth and innovation culture **About the Role: Customer Engineer** As a Customer Engineer, you will act as the key interface between Applied Materials and our customers, supporting advanced semiconductor equipment in a fast-paced manufacturing environment. You will install, maintain, and troubleshoot complex systems while ensuring optimal equipment performance and customer satisfaction. This role involves **hands-on technical work in a semiconductor fab and requires shift work (including night shifts, weekends) and on-call support depending on business needs.** **Key Responsibilities** - Perform installation, preventive maintenance, and troubleshooting of semiconductor equipment - Diagnose technical issues using analytical tools and standard diagnostic techniques - Maintain and repair systems including electrical, mechanical, vacuum, plasma, and gas systems - Respond to equipment issues and support escalation processes with cross-functional teams - Ensure system performance, quality, and uptime - Follow standard procedures, safety guidelines, and engineering best practices - Support continuous improvement initiatives to enhance productivity and reduce costs - Communicate and coordinate effectively with customers and internal stakeholders **What We’re Looking For** - Bachelor’s or Master’s degree in Engineering (Electrical, Mechanical, Mechatronics, or related fields) - Strong interest in hands-on technical work. **No prior semiconductor experience required — training will be provided** - Problem-solving mindset with troubleshooting skills - Good communication and teamwork abilities - Proficiency in English required; Mandarin is a plus and preferred - **Flexibility to support shift schedules (including night shifts / weekends / on-call)** - **Willingness to work in a semiconductor fab environment** - **Willingness to relocate and work in Taiwan** **Career Growth Opportunities** - Structured career progression path (Customer Engineer → Senior → Technical Specialist / Team Lead) - Opportunities for international exposure within Applied Materials’ global network - Continuous technical training and certification programs **Important Notes** - This position is **based in Taiwan** - Visa and relocation support will be provided by Applied Materials - Only shortlisted candidates will be invited to attend the recruitment event - Candidates must be willing to relocate **Additional Information** **Time Type:** Full time **Employee Type:** Assignee / Regular **Travel:** Yes, 25% of the Time **Relocation Eligible:** No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.