Customer Experience Specialist

Job description

**US Software Solutions** is a software development company focused on providing digital technologies to the Utilities, Telecommunications, Energy Efficiency, Renewable Energy, and Gas/Electricity sectors. Thanks to a team consisting exclusively of experts in their field, we are ready to supervise any project, regardless of its complexity and scale. We are looking for a **Customer Experience Specialist** to follow up with customers after field services are completed. You will confirm service quality, identify any issues, document customer feedback, and escalate concerns when needed. **Work schedule:** Monday - Friday from 15:00 till 23:00