Customer Facing Design Technologist

Job description

The Role We are looking for a unique hybrid professional. On the technical side , you are a solid engineer who loves building functional UI components, rapid prototypes, and data presentations without needing to manage heavy backend databases. On the customer engagement side , you operate independently with the customers —you are highly confident leading workshops, presenting solutions to executives, navigating ambiguous client feedback, and acting as a trusted strategic advisor. You approach the problem like a design researcher, you know that the customer doesn’t always know what their looking for and you know how to find it. What You’ll Do Lead Client Discovery: Drive customer-facing meetings alongside sales and product leaders, translating complex, ambiguous enterprise workflows into clear technical requirements. Rapid Front-End Prototyping: Build functional, interactive UI components, responsive flows, and live data dashboards using Claude Code, React, and other tools to pitch directly to clients. Bridge the Gap: Act as the primary translator between the customer's real-world pain points and our core platform engineering team, ensuring we build what users actually need. AI & UX Experimentation: Design and build user-facing interfaces that integrate with AI agents, LLM pipelines, and prompt-driven user experiences. Scale Design Artifacts: Translate static mockups into reusable component libraries, maintaining UI consistency across custom enterprise deployments. Who You Are The Strategic Communicator: You possess advanced soft skills. You know how to manage client expectations, present technical concepts simply, and build trust with external stakeholders. The Hybrid Builder: You have a solid grasp of front-end development, treating user experience, micro-interactions, and design polish as your primary compass. Thrive in Ambiguity: You excel in fast-moving startup environments where you must scope out an experimental prototype with minimal initial documentation. Empathetic Problem Solver: You naturally put yourself in the user’s shoes to figure out why a workflow feels broken and how an interface can fix it. Tech Stack & Qualifications Experience: 3+ years of professional experience, with a heavy emphasis on client-facing technical roles (e.g., Design Research, Design Technologist, Solutions Engineer, Technical Consultant, UX Architect). Frontend Capabilities: Proficiency in AI assisted coding, React, JavaScript, and modern utility styling tools like Tailwind CSS. Design and Design Systems: Strong experience working with Figma, Claude Design, design system architectures, and UI component libraries with a portfolio of products that exemplifies great customer experiences. Data Visualization: Experience building data-dense layouts using libraries like Chart.js, Recharts, or D3.js. AI Familiarity: Exposure to interacting with LLM APIs, prompt engineering, or AI frameworks is a major plus. You will be working with AI systems and AI Coding tools. Why Join Us High Visibility: You will directly influence enterprise product decisions and see your prototypes shipped to real users. Fast-Paced Learning: Work alongside seasoned AI engineers, product managers, and data scientists on the absolute frontier of agentic workflows. True Ownership: Move fast, avoid corporate bureaucracy, and own the customer-to-product journey from day one. Perks Competitive salary and equity packages Unlimited PTO and company holidays Continuous access to cutting-edge AI coding and productivity tools Hybrid work flexibility (with office hubs in Seattle, and Santa Clara, USA, and Bangalore, India) About Us We are reimagining how complex finance workflows are automated and how professionals interact with data. We are a scrappy, data-driven, and customer-focused startup transforming industry operations with intelligent, multi-agent systems. We believe that great product design isn't just about how it looks, but how it works in production to solve real customer pain points. As a Customer-Facing Design Technologist , you will sit at the unique intersection of UX design, front-end engineering, and client success. You will lead strategic conversations with our largest clients and immediately spin up the functional front-end code needed to prove out solutions.