Customer Happiness & Communication Internship

Job description

At Parfumado, Customer Service isn’t just support: it’s Customer Happiness . Because every message is a chance to turn a moment into something memorable. We’re looking for someone who naturally takes care of people. Someone who listens, understands, and knows how to turn questions into conversations. As a Happiness Hero, you’re the first voice our customers hear. You guide them, help them discover, and make sure they leave with a smile (and maybe a new favourite scent). Working at Parfumado is great because you collaborate with driven people who all want to help the company grow together. — Sanne, Customer Happiness Lead What we offer our Customer Happiness & Communication Intern for this role An internship allowance of €450 per month (based on a full-time internship); Delicious and healthy lunches at the office; The possibility to work both from home and from our office in Amsterdam; Discount on Parfumado products; Access to the corporate benefits platform; Full-time or part-time options (for example 4 days per week , in consultation); And of course, a monthly perfume of your choice . Smells nice, right? ✨ This is what we look for in our ideal Customer Happiness & Communication Intern You are currently enrolled in an HBO/WO programme in Business Administration, Psychology, International Business, Communication, or a similar field; You’re available to start in October or November (earlier or later? We’re open to discuss); You have a strong affinity with communication and customer satisfaction; You speak and write fluent, error-free Dutch ; You speak fluent English ; French/Flemish is a plus; You are looking for a (voluntary) internship of 10 weeks up to 5 months Interested? Great! We’d love to receive your CV or LinkedIn profile . Want to learn more about Parfumado as an employer? Dive into our website to get a good impression of our company! What’s next? You’ll hear from us within 5 working days ! If we’re excited about your profile, you’ll receive an invitation for an initial video call. This will be followed by a case assignment with the manager . And then… you might just be our new Customer Happiness & Communication Intern !