Customer Master Data Specialist - Night Shift

Job description

Position Snapshot Location: Meycauayan, Bulacan, PH Company: Nestlé Integrated Business Services Manila, Inc. Employment Type: Full Time Education: Bachelor’s Degree Experience Level: 2+ Years of Relevant Experience Joining Nestlé means becoming part of the largest food and beverage company in the world. At our core, we are a people-focused organization driven by our purpose of enhancing quality of life and contributing to a healthier future. Nestlé Integrated Business Services Manila Inc. delivers world-class business support to Nestlé entities globally. We are committed to excellence through passion, reliability, innovation, and discipline. If you are driven to make an impact in a global environment, we invite you to join our team. Job Summary We are looking for a detail-oriented Customer Master Data (CMD) Specialist to support the creation, maintenance, validation, and governance of customer master data within SAP and related systems. This role plays a critical part in ensuring data accuracy, integrity, and compliance across the organization. The ideal candidate has strong analytical skills, experience working with ERP systems, and a passion for delivering high-quality data through a "First Time Right" approach. As a CMD Specialist, you will collaborate with cross-functional teams to maintain reliable customer information that supports order processing, billing, reporting, customer satisfaction, and overall business performance. A Day in the Life Create, maintain, and update customer master records in SAP and other business systems. Review and validate customer data requests to ensure completeness, accuracy, and policy compliance. Perform data quality checks and resolve discrepancies, inconsistencies, and master data issues. Conduct root-cause analysis and recommend corrective actions to improve data accuracy. Support data governance initiatives and ensure adherence to master data management standards and controls. Collaborate with stakeholders across Sales, Finance, Supply Chain, Customer Service, and Operations. Monitor data quality metrics and identify opportunities for process improvement. Manage large volumes of customer data while maintaining accuracy and efficiency. Participate in continuous improvement initiatives to enhance customer master data processes and operational effectiveness. What will make you successful: Bachelor's degree in Business Administration, Information Systems, Finance, Accounting, Supply Chain, or a related field. Experience in Customer Master Data, Master Data Management, Data Administration, Shared Services, or related functions. Working knowledge of SAP or other ERP platforms. Strong analytical, data validation, and problem-solving skills. Excellent attention to detail with a commitment to data quality and accuracy. Strong verbal and written English communication skills. Ability to work effectively in a fast-paced, collaborative environment. Proficiency in Microsoft Excel and data management tools. Preferred Qualifications Experience supporting data governance or master data management processes. Knowledge of customer onboarding, order management, or business operations. Experience identifying and driving process improvement initiatives. Familiarity with data quality frameworks, controls, and compliance requirements.