Customer Relations Officer, Port Harcourt

Job description

Business development and client relations Perform underwriting, claims and finance related functions Market and product research analysis. (Customer product feedback & Competitors intelligence) to know what products we can improve on. Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of order information in a timely manner. Prepares customer service summary reports. Ensures and provides quality service to both internal and external customers Handle inbound customer service calls with professionalism. Answer customer inquiries and follow through on requests. Make outbound calls to business customers. A first degree Must possess a minimum of 2 years working experience in sales or customer service in a financial or customer selling oriented industry Excellent communication and interpersonal skills. Good planning and organizational skills. The ability to understand and analyze sales figures. Interested candidates must; Have good communication skills Possess excellent listening skills Be a good time manager Ba able to take initiative and be proactive Have good knowledge of Computer applications (Microsoft Office) Possess excellent note taking skills Be friendly and wiling to proffer solutions Innovative and smart Our client, a major player in the insurance industry is currently looking to hire dynamic individuals to fill the role of a Customer Relations Officer. Candidates will be deployed to clients various affiliates to deliver customer focused selling and transactions on behalf of the firm